IMS GSS Specialist I

Syneos Health, Inc.; Madhapur; On-site; INR 420,000 - 620,000; Full time

Job summary

Syneos Health in Madhapur, India is seeking an IMS GSS Specialist 1 to support Global Solutions Center operations. You will enter data on invoice forms, review invoices for accuracy, update systems, and respond to queries while maintaining documentation and meeting SLAs.

1–2 years of data entry/back-office experience and strong Excel skills are required. The role emphasizes attention to detail, good communication, and the ability to manage multiple tasks in a dynamic setting.

Qualifications

• Minimum of 1–2 years in data entry, invoice processing or back-office roles.
• Strong Excel and reporting capabilities required.
• Good written and verbal communication for emails and SLAs.

Responsibilities

• Enter data on invoice forms and trackers with accuracy.
• Review invoices, verify information and update internal systems.
• Handle case-related queries and maintain documentation.
• Monitor queues and collaborate with stakeholders to resolve discrepancies.
• Support payment-related data handling in a fast-paced environment.

Skills

Reporting capabilities

Handling payment data

Data entry

Communication skills

Microsoft Excel

Process documentation

Education

Any Graduate

Tools

Microsoft Office

Job description

Updated: Today
Location: Madhapur, TS, India
Job ID:25111780

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Job Responsibilities

IMS - Investigator Management solutions

Title - IMS GSS Specialist 1 (Global support services)

Job summary / Job role :

• The role involves working on the invoice form site, where the team is responsible for entering data through trackers, managing cases, and performing overall data entry tasks.
• Candidates will be required to review invoices, validate information for accuracy, update records in internal systems, and ensure all data is processed in accordance with established guidelines and service level agreements (SLAs).
• The position also involves handling case-related queries, maintaining documentation, tracking work queues, and collaborating with internal stakeholders to resolve discrepancies in a timely manner.
• Minimum of 1-2 years of experience in data entry, invoice processing, back-office operations, or a similar support role. Strong verbal and written communication skills are required, along with the ability to read, understand, and draft professional emails.
• Candidates should possess good attention to detail, basic analytical and problem-solving skills, proficiency in Microsoft Office applications, and the ability to manage multiple tasks while maintaining accuracy in a fast-paced environment.

Key Skills:

Clinical Trials, CTAs, Project Coordination, Documentation Management, Stakeholder Communication, Quality Assurance, Compliance, Clinical Operations Support.

Education - Any Graduate

Primary Skills:

• Reporting capabilities
• Handling payment-related data

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

Title - IMS GSS Specialist 1Role:The role involves working on the invoice form site, where the team is responsible for entering data through trackers, managing cases, and performing overall data entry tasks. Candidates should have Minimum of 1.5 year of experience, communication skills, and the ability to read and write professional emails.Tools: RPMPrimary Skills: Strong Excel proficiency Reporting capabilities Accurate data entry Handling payment-related data Good communication skills

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.