Implementation - PMO Lead - Vice President- Coimbatore ,Mumbai ,Bengaluru/ Bangalore-State Stre[...]

State Street; Coimbatore District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A global financial services firm is seeking a Vice President for Alpha Operations Client Pathways, based in India. This leadership role involves overseeing multiple teams and significant transformation projects for middle office clients. Candidates should have at least 15 years in financial services, strong change management skills, and the ability to navigate complex organizations. The position offers a dynamic environment with both operational and strategic responsibilities.

Qualifications

• Demonstrated ability to execute under challenging circumstances.
• Ability to navigate a large, global organization.
• Proven track record of achieving/exceeding financial goals.

Responsibilities

• Lead a project management office for client-facing initiatives.
• Implement and maintain project management standards.
• Collaborate with operations teams on program execution.

Skills

Change management

Stakeholder management

Leadership skills

Project management

Education

15 years experience in financial services

Experience in leadership roles

Job description

State Street

State Street

19 Sep, 2025

• 1 to 4 Years
• As per Industry Standards

This role as Vice President - Alpha Operations Client Pathways involves leading multiple teams globally to support the transformation of State Streets key middle office clients. You will have leadership and strategy responsibility to oversee and deliver all day-to-day responsibilities of your teams in a fast-paced, flexible and exciting environment. The role requires initiating and developing good communication and interpersonal relationships with operations, technology, client relationship teams and IT to ensure any change initiatives maintain the high level of service currently provided to these clients. While this role is advertised to be in Bangalore, we are open to candidates based in Mumbai or Coimbatore as well.

Why this role is important to us

This is a transformation and managerial role with significant change management responsibilities within Middle Office Services. In addition to operational and team responsibilities, this role is client facing with senior client leadership and acts as a primary escalation point for all in-scope clients transformation agenda. The candidate should be a hands-on leader who ensures the teams under their responsibility undertake appropriate learning, analysis, documentation and implementation for internal and external clients, ensures timely responses to client-initiated queries, and escalates any potential risks or issues that may impact our change delivery.

What you will be responsible for

Role Definition:

• Responsible for leading a project management office, providing governance, support, and oversight for multiple project managers and workstreams within a large client-facing strategic initiative with Alpha Operations globally from India.
• Implements and maintains project management standards, methodologies, processes, and tools across the organisation.
• Establishes key performance indicators (KPIs) and metrics to measure project and portfolio performance.
• Evaluates programme workstreams to ensure they are meeting company standards, adhere to budgets, and meet deadlines.
• Collaborates with Operations, Transformation and Technology teams to ensure the core pillars of the program are understood and fully adopted.
• Assesses performance of the program against benefit and outcome targets (financial & non-financial), manages risks and issues and takes corrective actions.
• Partners with client, operations and corporate governance leadership to ensure governance around execution on changes globally.

At Vice President level we require strong leadership and advanced skills in areas such as:

• Strong demonstrable experience with change management programs in sponsorship and leadership roles. Demonstrated ability to execute under challenging circumstances and deliver targeted outcomes.
• Ability to navigate a large, global organization. Build meaningful relationships and develop an effective network.
• Work successfully in a matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives.
• Proven leadership skills as well as managing and developing a high performing operation team.
• Excellent time management, presentation skills and communication to multiple levels (clients, other 3rd parties, executives, peers, subordinates). Flexibility across multiple communication formats.
• Proven track record of achieving/exceeding financial goals through expense discipline and headcount management.
• Demonstrated ability to manage, coach and influence colleagues and virtual team members.
• Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds.

The candidate for the Vice President Alpha Operations Client Pathways role will possess and/or be able to demonstrate:

• 15 years experience in financial services presently in a leadership role, having managed large scale transformation roles.
• Deep understanding of the Corporate Investment Banking landscape, with experience leading transformation initiatives within Financial Services.
• A proven track record at a senior level in client facing roles such as business and IT relationship management, account management, delivery executive, or related disciplines with Excom Level.
• Strong Stakeholder and Relationship Management skills.
• In-depth understanding of the linkage between information technology and business value.
• Operations experience program managing large scale initiatives and implementations.
• Strategic thinker with an ability to effectively partner with Operations and Transformation leads, technology partners and senior management.
• Creative and analytical ability in problem resolution and troubleshooting.
• Collaborative leadership and work style.

Additional requirements

• Openness to business travel where required.
• Job Function: IT Software : Software Products & Services
• Specialization: Project Leader/ Project Manager
• Industry: Banking, Financial Services & Insurance (Other Banking, Financial Services & Insurance)