Implementation Engineer_HCM/HRMS

Saaki Argus and Averil Consulting; Kerala; On-site; INR 5,00,000 - 8,00,000; Full time

Job summary

A consulting firm in Kerala is seeking an Implementation Engineer with 2-7 years of experience in ERP/HCM solutions. The role involves leading HR/Payroll implementations, maintaining a customer satisfaction index of 4/5 or higher, and managing client relationships. Ideal candidates will have a focus on project management and process adherence. Competitive compensation is offered.

Qualifications

• 2-7 years of professional experience, with a minimum of 2 years focused on implementing ERP/HCM solutions.

Responsibilities

• Lead the implementation of HR/Payroll solutions.
• Achieve a customer satisfaction index of 4/5 or higher.
• Build strong relationships with clients.

Skills

Client Relationship Management

Project Management

ERP/HCM Implementation

Job description

Role: Implementation EngineerExperience: 2- 7 years

Key Responsibilities:

• Project Oversight: Lead the implementation of HR/Payroll solutions, ensuring successful deployment and completion of projects.
• Customer Satisfaction: Strive to achieve and maintain a customer satisfaction index of 4/5 or higher across all projects.
• Client Relationship Management: Build and nurture strong relationships with clients, ensuring their active engagement and satisfaction throughout the project lifecycle.
• Collaborative Input: Participate in iterative meetings to provide insights on customization, ensuring adherence to project scope and objectives.
• Process Enforcement: Establish and enforce project processes to ensure compliance across all phases of implementation.

Desired Experience:

• 2-7 years of professional experience, with a minimum of 2 years focused on implementing ERP/HCM solutions.