Implementation Engineer

ConsultBae India Pvt. Ltd.; Gurugram District; Hybrid; INR 600,000 - 1,100,000; Full time

Job summary

Tennr is seeking an Implementation Engineer in Gurgaon to design and deliver tailored automation solutions using the Tennr platform, collaborating with clients and teams. You will deploy, configure, test, and optimize integrations while keeping a strong focus on customer satisfaction, proactive communication, and issue resolution.

This hybrid, full-time role targets mid to senior-level engineers with up to 6 years of experience.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• Proficiency in programming languages (e.g., Python, Java, or SQL) and Workflows.
• Familiarity with APIs, webhooks, and system integrations.
• Strong problem-solving abilities and analytical thinking.
• Previous experience in software engineering, technical consulting, or a similar role.

Responsibilities

• Building end-to-end automation solutions: Tailor solutions to meet client-specific needs
• Client Collaboration: Provide ongoing communication and updates during the implementation process
• Testing and Quality Assurance: Address bugs or technical issues identified during the implementation phase.
• Support and Troubleshooting: Collaborate with technical support teams to handle escalated issues.
• Incident Management: Use ticketing systems to track and manage implementation incidents systematically.
• Platform Mastery: Gain deep expertise in Tennr Fluent's features, limitations, and capabilities to leverage them effectively.

Skills

python

webhook

apis

sql

analytical thinking

system integrations

java

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field

Job description

Role

Role - Implementation Engineer

Job Summary

At Tennr, as an Implementation Engineer, you will leverage the Tennr platform to design and deliver tailored solutions for clients. This role involves collaborating closely with clients, internal teams, and stakeholders to deploy, configure, and optimize the Tennr platform to address unique client needs effectively. You will ensure seamless integration while maintaining high standards of customer satisfaction through proactive communication, problem-solving, and a client-focused approach

Job Details

• Location: Gurgaon
• Shift timings: 2-10 PM
• Workplace Type: Hybrid
• Employment Type: Full-time
• Experience Level: mid-senior-level
• Work Experience (years): 0 - 6 years

Responsibilities

• Building end-to-end automation solutions: Tailor solutions to meet client-specific needs
• Client Collaboration: Provide ongoing communication and updates during the implementation process
• Testing and Quality Assurance: Address bugs or technical issues identified during the implementation phase.
• Support and Troubleshooting: Collaborate with technical support teams to handle escalated issues.
• Incident Management: Use ticketing systems to track and manage implementation incidents systematically.
• Platform Mastery: Gain deep expertise in Tennr Fluent's features, limitations, and capabilities to leverage them effectively.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• Proficiency in programming languages ("e.g., Python, Java, or SQL") and Workflows.
• Familiarity with APIs, webhooks, and system integrations.
• Strong problem-solving abilities and analytical thinking.
• Previous experience in software engineering, technical consulting, or a similar role

Skills

• python
• webhook
• apis
• sql
• analytical thinking
• system integrations
• webhooks
• system integration
• java