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JobShop; Bengaluru; On-site; INR 240,000 - 400,000; Full time

Benefits offered by this job

Free cab facility

Saturday & Sunday Fixed Off

Professional Training

Career Growth Opportunities

Supportive Work Environment

Job summary

JobShop in Bangalore is seeking enthusiastic Customer Experience Associates for an International Voice Process. You will handle customer interactions by voice, understand needs, and deliver accurate resolutions.

Freshers are welcome to apply. Excellent English, strong listening skills, and a professional attitude are essential. The role offers training, career growth, and a supportive work environment with fixed weekends off.

Qualifications

• Freshers are welcome to apply.
• Excellent English communication skills.
• Strong listening and interpersonal abilities.
• Customer-first and professional approach.
• Positive attitude with a willingness to learn.
• Comfortable working in rotational shifts.

Responsibilities

• Manage customer interactions through voice support.
• Understand customer requirements and concerns.
• Provide accurate and effective resolutions.
• Maintain professional communication throughout every interaction.
• Deliver a seamless and positive customer experience.
• Follow defined quality and service standards.

Skills

Freshers welcome

English communication

Active listening

Professional demeanor

Job description

We are hiring enthusiastic Customer Experience Associates for an International Voice Process.

Key Responsibilities

• Manage customer interactions through voice support
• Understand customer requirements and concerns
• Provide accurate and effective resolutions
• Maintain professional communication throughout every interaction
• Deliver a seamless and positive customer experience
• Follow defined quality and service standards

What Were Looking For

• Freshers are welcome to apply
• Excellent English communication skills
• Strong listening and interpersonal abilities
• Customer-first and professional approach
• Positive attitude with a willingness to learn
• Comfortable working in rotational shifts

What You Can Expect

• Up to 4 LPA CTC
• Free 2-Way Cab Facility
• Saturday & Sunday Fixed Off
• Professional Training
• Career Growth Opportunities
• Supportive Work Environment

Location

Location: Bangalore

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6