iMerit Technologies P LTD. Looking for Looking for Information Technology Trainee_Salt Lake at [...]

Overview

iMerit is looking for trainees to join a global team responsible for IT operations across 9 of its 10 centers located in India (Saltlake). Trainees will be responsible for providing on-site support for the center to which they are assigned and remote support for all centers when required. They must be able to work a rotational schedule required to support iMerit’s 7 days/week operation.

Looking out for Fresher B.Tech/B.E (CSE, ECE) candidates.

Job Description

• Support purchasing, receipt, hardening, distribution, tracking, and audit of software licenses and computer equipment.
• Support coordination and tracking of OEM vendor repairs for assets under warranty.
• Support the release and tracking of infrastructure changes.
• Support the collection and organization of artifacts required to support IT audits from various iMerit departments and teams.
• Support the development of IT program documentation.
• Develop and apply the skills needed to configure office computers, software, and peripheral devices.
• Provide Service Desk support when required: Participate in Service Desk training.
• Shadow team members for knowledge transfer.
• Perform troubleshooting to diagnose and resolve common system issues.
• Provide orientation and guidance to users on how to operate software and computer equipment.
• Carry out common maintenance tasks.

Qualifications

• Prior training in information technology.
• Familiarity with desktop and network equipment.
• Good diagnostic and problem-solving skills.
• Customer service focus.
• Team player – ability to thrive as a member of a geographically dispersed team.
• Excellent English-language communication ability.
• Outstanding organizational and time-management skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• One or more prior IT product or process certifications (desirable).

Job Type: Full-time

Salary: Up to ₹174,500.62 per year

Schedule:

Supplemental pay types:

• Overtime pay
• Shift allowance