Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
An established industry player is seeking a Senior Technical Analyst for L1 Support. This role involves providing critical support for Priority 1 tickets and requires a strong technical background and excellent communication skills. The ideal candidate will thrive in a dynamic environment, working in rotational shifts to ensure seamless customer interactions. Join a dedicated team committed to innovation and business excellence, where your contributions will enhance the overall customer experience. If you are ready for an exciting opportunity to grow in a supportive and technology-driven company, this position is perfect for you.
Role – Senior Technical Analyst (L1 Support)
Experience – 3+ Years of Experience
Location – Remote
Shift – Rotational Shift (typical 8*5)
Notice – Need Immediate Joiners (Max 1 week)
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience.
It provides integrated BPM, Technology, and Digital Services & Solutions for clients across industries.
Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to delivering innovation and business excellence for our 85+ marquee customers across the global technology sector.
We have a global delivery footprint, spread across 19 centres in 11 countries, with 18000+ CX and Technology experts from 35+ nationalities.
IGT’s Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality, focusing on business value and improving overall end-Customer Experience.
Equal Employment Opportunity Policy: It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.