IGS - Business Analytics Analyst - DCI - Officer

Citi; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Citi in Mumbai seeks a Business Analytics Analyst to support financial reporting and admin functions across the global services unit. The role involves coordinating revenue tracking, vendor payments, deal closures, and data-driven insights for senior management.

Requires 5-6 years of relevant experience, MS Office proficiency, and familiarity with databases and information management. Full-time role with occasional weekend login for urgent work.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5–6 years of relevant experience.
• Strong written and verbal communication skills.
• Experience with MS Office and data management.

Responsibilities

• Prepare revenue reconciliations and ensure accurate tagging in the system.
• Manage end-to-end closure of syndicate settlements and related billing.
• Coordinate regulatory and audit support as needed.
• Provide data, presentations, and analysis to senior management.
• Collaborate with cross-functional teams to improve processes.

Skills

MS Office expertise

Databases

Information management

Communication skills

Education

Bachelor’s Degree/University degree or equivalent experience

Job description

The Business Analytics Analyst is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Analytics Analyst may assist in activities such as the tracking of business financials, managing employee headcount or coordination of other administrative needs. May work on ad hoc projects as requested.

Del Closeouts and Invoicing team are part of the India Global Services Unit which provide support to the Banking team in Revenue and Expense reporting. The profile primarily includes maintaining high-quality client-ready output in timely manner.

The team operations are 5 days a week with any 9 hours shift b/w 8 am to 11 pm. There could be occasional requirements to login over the weekend for urgent work‑related requirements on short notice.

We are looking for a full‑time team member. The general tasks of which would include:

Teams Core Responsibilities include:

• Review and approve requests for new deal numbers, ensuring alignment with established guidelines and procedures
• Review and approve pipeline transactions (backlog) to ensure accurate revenue tagging within the system, contributing to proper financial reporting
• Perform regular revenue reconciliation within the system to prevent breaks; any identified discrepancies must be investigated and resolved promptly to maintain financial integrity
• Manage the E2E closure and final settlement of syndicate settlements for ECM/DCM products and maintain a strong understanding of FINRA (Financial Industry Regulatory Authority) regulations, ensuring adherence to all deadlines
• Comprehensive Mergers & Acquisitions (M&A) direct client billing and analysis of accounts
• Thorough review of deal‑related and client general expenses, ensuring proper allocation and accurate billing for timely expense recovery
• Monthly review and payment processing of vendor related charges incurred during deal closeout process
• Communicate effectively with syndicate members on closeouts to gather necessary expense information for underwriting participation
• Liaise with product partners and coverage teams across the banking division to ensure accurate exchange and capture of client data and deal information within the system
• Provide comprehensive data, presentations, and independent analysis to senior management and business heads to support strategic decision
• Manage monthly charge back processes for accurate and timely expense allocation
• Manage E2E Charitable and Sponsorship process including onboarding, seeking necessary business approvals and payment processing for contributions made / events attended by Citi
• Engage in cross‑team collaboration to ensure seamless technology enhancements for daily business‑as‑usual (BAU) activities, improving operational efficiency
• Address ad‑hoc requests effectively, managing workload to meet tight deadlines while maintaining accuracy and thoroughness
• Identify opportunities for automation and process improvement to reduce reporting time and enhance accuracy, contributing to stronger internal partner relationships through reliable reporting
• Maintain a thorough understanding of the business and franchise operations supported, enabling informed decision making
• Ensure Key Performance Indicators (KPIs) are reported accurately by conducting thorough reviews and adhering to strict deadlines
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Specific Responsibilities:

• Should demonstrate strong leadership, strategic planning, communication skills, oversee day‑to‑day operations and ensure operational efficiency and effectiveness
• Should possess mentoring, conflict resolution, strong decision‑making skills and ability to make sound judgements
• Drive continuous improvement initiatives, leveraging technology ad best practices to optimize operations
• Identify training needs for the team and facilitate development programs to enhance their skills and knowledge and focus on performance management
• Troubleshoot operational issues, identify root causes, implement effective solutions
• Collaborate with other teams and stake holders to ensure smooth operations and achieve business objectives

Qualifications:

• 5-6 years of relevant experience
• MS Office expertise
• Experience with databases and information management
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Full time

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.