Banking - Business Analytics Analyst - Officer

Citigroup Inc.; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Citi is seeking a Business Analytics Analyst in Mumbai to monitor, analyze, and interpret data, identify policy gaps, and formulate recommendations that improve processes and outcomes.

You will gather operational data from cross-functional stakeholders, uncover patterns, and translate insights into actionable guidance for business planning, risk management and performance improvements.

Qualifications

• 0-2 years of relevant experience.
• Strong written and verbal communication abilities.

Responsibilities

• Gathers operational data from cross-functional stakeholders to examine past performance.
• Identifies data patterns and trends to inform business planning and improvements.
• Recommends actions for strategic opportunities and policy enhancements.
• May involve exploratory and confirmatory data analysis.
• Translates data into customer insights to drive targeting and segmentation.
• Collaborates with partners to build, implement and track decision strategies.
• Assesses risk in business decisions, ensuring compliance with Citi policies.

Skills

Data analysis

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Job description

The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities

• Gathers operational data from various cross functional stakeholders to examine past business performance
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years relevant experience
• Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members

Education

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Decision Management

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Job Family

Business Analysis

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Time Type

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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