iEnergizer Hiring in Bulk US Voice Process 45K To 51K CTC Noida

Ienergizer; Dadri; On-site; INR 45,000 - 51,000; Full time

Job summary

iEnergizer in Noida is hiring for a US Banking Voice Customer Service process. The role handles inbound US customer calls related to banking services, account queries and transactions, delivering professional support.

Requires international voice process experience, strong English communication, and willingness to work in US rotational/night shifts from Noida Sector 60. Immediate joiners preferred.

Qualifications

• International voice process experience is mandatory.
• US Voice or US Customer Service experience is preferred.
• Excellent verbal and written English communication skills.
• Willing to work in US rotational/night shifts.

Responsibilities

• Handle inbound calls from US customers professionally and efficiently.
• Assist customers with banking and account-related queries.
• Provide accurate information and appropriate solutions.
• Escalate complex issues to the appropriate team when required.

Skills

International voice process experience

Excellent English communication

Customer handling

Job description

Hiring for US Voice Process Banking Customer Service

Company: iEnergizer
Location: Sector 60, Noida
Process: US Banking Voice Customer Service
Salary: 45,000 CTC to 51,000 CTC
Experience: International Voice Process Experience Mandatory
Work Mode: Work from Office
Commute: Self Commute
Contact: HR Jasmeet – 9211270020

Job Summary

We are hiring experienced professionals for our US Banking Voice Customer Service Process at iEnergizer, Noida.

The role involves handling inbound customer calls from US customers and providing professional assistance related to banking services, account queries, transactions, and other customer service requirements.

Key Responsibilities

• Handle inbound calls from US customers professionally and efficiently
• Assist customers with banking and account related queries
• Provide accurate information and appropriate solutions
• Understand customer concerns and resolve issues within defined guidelines
• Maintain excellent communication and customer service standards
• Follow process policies, quality standards, and compliance requirements
• Maintain accurate information while handling customer interactions
• Achieve defined productivity and quality targets
• Escalate complex issues to the appropriate team when required

Candidate Requirements

• Candidates must have international voice process experience
• Experience in US Voice or US Customer Service will be preferred
• Excellent verbal and written English communication skills
• Strong customer handling and problem solving skills
• Comfortable working in US rotational shifts and night shifts
• Candidates should be comfortable working from the Noida Sector 60 office
• Self commute is mandatory as there is no cab facility
• Immediate joiners will be preferred
• Candidates with domestic voice experience or freshers are not eligible for this opening

What We Offer

• Salary package of 45,000 CTC to 51,000 CTC
• Opportunity to work on a US Banking Customer Service process
• Professional and growth oriented work environment
• Opportunity to build a career in the international BPO industry

Interview Details

Location: iEnergizer, Sector 60, Noida
Work Mode: Work from Office
Process: US Banking Voice Customer Service
Experience: International Voice Experience Mandatory
Shift: US Rotational / Night Shifts
Commute: Self Commute

HR Jasmeet
Contact: 9211270020