IBMi Admin SME

Wipro; Maharashtra; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Wipro is seeking a senior Platform Engineer to own IBM Connect:Direct operations across Pune, Hyderabad, and Bangalore. You will serve as the SME for CD, lead installations, configurations, upgrades, and runbooks, and collaborate with security, network, and DevOps teams.

Responsibilities include L2/L3 production support, automation with Ansible/Jenkins/GitHub, Bash/Python scripting, and monitoring with Splunk and AppDynamics to drive reliability and performance.

Qualifications

• 8+ years of hands-on experience in enterprise middleware and platform engineering.
• Strong Linux administration and scripting skills (Bash/Python).
• Experience with Ansible, Jenkins, and GitHub in DevOps delivery.
• Familiarity with Splunk dashboards and AppDynamics diagnostics.
• Knowledge of TLS, certificates, firewalls and secure configurations.

Responsibilities

• Act as the technical SME for IBM Connect:Direct across build, run, and change.
• Lead installations, configurations, upgrades, patching, migrations, and platform enhancements.
• Maintain configuration baselines, naming conventions, certificate management, and runbooks.
• Drive capacity planning, performance tuning, and resilience improvements.
• Provide L2/L3 production support and permanent fixes.
• Develop automation scripts and CI/CD pipelines for configuration and deployments.
• Monitor health with Splunk and AppDynamics and drive observability.
• Collaborate with network, security, and infra teams on controls and access.

Skills

Enterprise middleware

Platform engineering

Scripting: Bash/Python

DevOps practices

Monitoring & Observability

Networking basics

Security principles

Education

Bachelor’s degree in Computer Science or Engineering

IBM Connect:Direct certification (plus)

Tools

Ansible

Jenkins

GitHub

Splunk

AppDynamics

IBM Connect:Direct

Job description

Job Description

Connect Direct-JD

Location-Pune, Hyderabad, Bangalore

Key Responsibilities

Platform Engineering & SME Ownership

• Act as the technical SME for IBM Connect:Direct (CD) across build, run, and change.
• Lead installations, configurations, upgrades, patching, migrations, and platform enhancements.
• Maintain platform standards: configuration baselines, naming conventions, certificate/key management approach, and operational runbooks.
• Drive capacity planning, performance tuning, and resilience improvements.

Operations, Incident/Problem Management

• Provide L2/L3 support for production issues: triage, root cause analysis, and permanent fixes.
• Troubleshoot end-to-end MFT flows including process definitions, scheduling, connectivity, authentication, encryption, and partner onboarding.
• Improve monitoring/alerting and reduce repeat incidents through automation and problem management.

Automation & DevOps Enablement

• Build and maintain automation using Ansible, Jenkins, and GitHub (CI/CD for configuration, deployments, and repeatable changes).
• Develop and maintain Bash/Python scripts for operational tasks (log parsing, housekeeping, certificate checks, health checks, reporting).

Observability & Performance

• Implement and enhance monitoring using Splunk (dashboards, alerts, correlation searches) and AppDynamics (application performance insights where relevant).
• Monitor system healthiness (availability, transfer success rate, latency, queue depth, error rates).

Infrastructure, Network & Security Collaboration

• Partner with network/infrastructure/security teams on firewall rules, routing, DNS, load balancers, TLS/certificates, vulnerability remediation, and access controls.
• Ensure secure configuration aligned to enterprise security expectations (encryption in transit/at rest, least privilege, audit logging).

Cross-Platform Support

• Provide support across Linux and Windows Server environments, including service/process management, troubleshooting, and patch coordination.

Required Skills & Experience

• ~8 years of hands-on experience in enterprise middleware / managed file transfer / platform engineering.
• Strong experience with IBM Connect:Direct: Installation, configuration, upgrades/patching, process configuration, troubleshooting, performance tuning.
• Strong Linux administration skills: Service/process management, file permissions, networking basics, log analysis, troubleshooting.
• Scripting skills in Bash and/or Python for automation and operational tooling.
• Experience with Ansible, Jenkins, and GitHub in a DevOps delivery model.
• Working knowledge of Splunk (search, dashboards, alerting) and AppDynamics (usage for diagnostics/monitoring).
• Solid understanding of networking and security concepts (TLS, certificates, ports, firewalls, authentication/authorisation).
• Experience supporting Windows Server environments.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Relevant IBM product certifications are a plus (Connect:Direct).

Additional Skills

• Mandatory Skills: IBM HTTP Server
• Experience: 5-8 Years

About Us

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.