IAM/AI Engineer

UST; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

UST is seeking a specialist to design and operate AI-driven, agentic workflows that automate identity governance, access management, and security operations while maintaining human oversight.

You will integrate AI agents with IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations, with a strong focus on governance, risk, and data privacy.

The role emphasizes continuous improvement of automation based on audits and incident trends in line with security standards.

Responsibilities

• Familiarity with automation, workflows, and integrations (APIs, scripts, connectors).
• Experience building AI products combining LLM, MCP, Infra, Security, UX, and Governance.
• Design AI-Driven IAM Workflows to automate access requests and entitlement reviews.
• Intelligent access and risk analysis using AI to suggest approvals and detect anomalies.
• IAM, PAM & ITSM integration to orchestrate identity operations.
• Human-in-the-Loop governance with guardrails for sensitive decisions.
• Workflow optimization and learning from audits and incident trends.

Job description

Automation, workflows, and integrations (APIs, scripts, connectors), AI/ML, copilots, or agentic systems, Design AI-Driven IAM Workflows, IAM, PAM & ITSM Integration, AI Security, Compliance & Data Governance

Job Description:

Purpose:

Design and operate AI-driven, agentic workflows that automate identity governance, access management, and security operations while maintaining strong human oversight and compliance.

Key Responsibilities:

• Familiarity with automation, workflows, and integrations (APIs, scripts, connectors) - Most importantly, exposure to AI/ML, copilots, or agentic systems (I’m looking for someone with practical, not academic)
• My personal note is this candidate should have a good understanding of how to build AI Products – Looking for someone who has already done 0->1, In my simple terminology – someone who knows what an AI product is (which is a combination of LLM + MCP + Infra + Security + UX + Governance)
• Design AI-Driven IAM Workflows - Build agentic workflows to automate identity use cases such as access requests, JML exceptions, certifications, policy enforcement, and entitlement reviews.
• Intelligent Access & Risk Analysis - Use AI to analyze identity, entitlement, and activity data to recommend approvals, detect anomalies, and highlight high-risk access patterns.
• IAM, PAM & ITSM Integration -Integrate AI agents with existing IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations.
• Human-in-the-Loop Governance - Implement guardrails where AI handles routine tasks, while sensitive IAM, PAM, and NHI decisions require human approval.
• Workflow Optimization & Learning - Continuously improve automation based on audit outcomes, incident trends, and operational feedback.
• AI Security, Compliance & Data Governance - Ensure AI workflows meet Playstation’s security, privacy, and compliance standards for identity and privileged access data