IA Analyst - US Healthcare

Neolytix; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Neolytix is expanding its Intelligent Automation capability and seeks an Intelligent Automation Analyst to design and build AI-powered automations for US RCM workflows in Gurugram, India on a full-time onsite basis.

You bring years of US RCM experience and a technical mindset to validate automations, map processes, and surface opportunities for automation while maintaining production quality.

Qualifications

• At least three years of hands-on US healthcare RCM experience in denials, AR follow-up, coding, or claims processing.
• Experience with payer portals for claims status, eligibility, or appeals.

Responsibilities

• Design and build AI-powered automations for healthcare RCM processes such as denial categorization, appeal drafting, AR prioritization, and coding QA.
• Own the validation layer by writing acceptance criteria and testing outputs with RCM knowledge.
• Surface automation opportunities with operations to identify high-volume, repetitive tasks for automation.
• Maintain quality in production by monitoring outputs, detecting drift, and updating workflows as payer behavior changes.

Skills

RCM experience

Payer portal experience

Excel advanced (pivot tables, VLOOKUP)

Process mapping

Pattern recognition in data

Automation tools familiarity

AI tools familiarity

HIPAA awareness

Education

B.Tech / BCA / MCA / B.Sc in CS/IT/Engineering

Tools

Excel VBA

Automation/workflow tools

AI writing tools (ChatGPT, Claude, Copilot)

Job description

Intelligent Automation Analyst

Revenue Cycle Management

Location & Position

Gurugram, India | Full Time | Onsite - US Shift

About Neolytix

Neolytix is a healthcare operations and technology services company supporting 270+ healthcare organizations across the United States. We provide revenue cycle management, credentialing, medical coding, prior authorization, and virtual care support services through delivery teams in Gurugram, Manila, and Chicago.

We are expanding our Intelligent Automation capability — building AI-powered workflows that transform how healthcare operations are delivered. This role is part of that build.

The Role

Most AI roles ask you to learn healthcare. This one asks you to bring it.

You have spent years working US revenue cycle — denials, AR follow-up, coding, or claims processing. You understand how payers actually behave, not just what their policies say. You also have a technical background or instinct that has never been fully used in a billing role. This position combines both. As an Intelligent Automation Analyst, you will design and build AI-powered automations that handle healthcare RCM workflows — and you will be the person who validates that they are correct, because you have done the work yourself.

Who This Is For

You have a CS, IT, or engineering degree and ended up in healthcare billing. Or you have deep RCM experience and you are the most tech‑comfortable person on your team. Either way — your domain knowledge is the expertise that makes AI automations accurate. We build the tools. You bring the judgment.

What You Will Do

Design and Build Automations

Using visual workflow automation tools and AI models (full training provided), you will build automations for healthcare RCM processes — denial categorization, appeal drafting, AR prioritization, coding QA, and claim resubmission routing. You describe the process; the tools help you build it.

Own the Validation Layer

When an automation runs, you determine whether its output is correct — not from a checklist, but from your own RCM experience. You write the acceptance criteria. You score the outputs during testing. Your domain knowledge is what separates a useful automation from an inaccurate one.

Surface Automation Opportunities

Working with operations teams, you identify which RCM workflows are strong candidates for automation based on volume, repetition, and your own experience of where time gets lost. You bring those opportunities forward and own them through to production.

Maintain Quality in Production

Once automations are live, you monitor exception patterns, identify where outputs drift from correct, and update the workflow logic accordingly. Payer behavior changes. Your job includes keeping the automation current.

What You Need

Healthcare RCM Experience — Required

At least three years of hands‑on US healthcare RCM experience in one or more of the following areas:

• AR Denials & Follow‑Up – Working knowledge of CO/PR/OA/PI denial code families, payer‑specific behavior, timely filing rules, and appeals processes. Able to describe why a specific payer handles a denial differently without looking it up.
• Medical Coding – CPT, ICD‑10‑CM, and HCPCS working knowledge. CPC, CCS, or equivalent experience – certification preferred but not required if hands‑on experience is strong.
• Claims Processing – Understanding of clean claim requirements, CMS‑1500/UB‑04 fields, common billing errors, coordination of benefits, and resubmission workflows.
• Payer Portal Experience – Direct experience using at least one payer portal (Availity, NaviNet, or payer‑direct) for claims status, eligibility, or appeals.

Technical Aptitude — Required

You do not need to be a developer. You need the wiring. These are the indicators:

• Comfortable with Excel beyond basic use – pivot tables, VLOOKUP, working with data sets.
• You are the person your team asks for help when a new system or tool is introduced.
• Able to look at a batch of denial records and see the patterns without being told what to find.
• Can map a process step‑by‑step including the exceptions – not just the standard path.

Preferred (Not Required)

• B.Tech, BCA, MCA, or B.Sc in Computer Science, IT, or Engineering alongside RCM experience.
• Experience with any automation or workflow tool – even basic macros, Excel VBA, or similar.
• Prior use of AI writing tools (ChatGPT, Claude, Copilot) in a work context.
• HIPAA awareness or compliance exposure.
• Experience across more than one EMR or practice management system.

What We Will Teach You

No Automation Experience Required

We provide full training on our automation platform, AI tooling, and workflow design methodology. The healthcare knowledge has to come from you. The technology is our job to teach.

You will go through a structured onboarding program covering visual workflow automation (no coding required), prompt design for healthcare use cases, and output validation methodology. You will build your first automation within your first 30 days – with full support.

Why This Role

What You Get

• A role where your RCM experience is the core skill, not background context.
• Training on AI automation tools that are reshaping healthcare operations.
• A career path into a high‑demands, emerging skill set.
• Early entry into a program being built – growth into senior roles for people who deliver.
• Someone who already knows when the AI is wrong.
• The payer‑specific context that makes automations accurate rather than generic.
• The instinct to spot a broken automation from the output – before a client sees it.
• Someone who improves the system, not just runs it.

Growth Path

This is an early hire in a new capability. The people who build it at this stage grow with it. The path from Intelligent Automation Analyst runs to Senior IA Analyst, IA Program Lead (by specialization), and eventually Head of AI‑Enabled Services as the program scales. We sponsor technical certifications relevant to your growth in this role. This is not a dead‑end billing job with an AI label on it – it is a role that develops a skill set with genuine long‑term market value.