I&F Decision Sci Practitioner Specialist

Accenture Infrastructure and Capital Projects, LLC; Navi Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Accenture invites experienced market researchers to join the Insights & Reporting team in Navi Mumbai. You will design surveys in Qualtrics, manage end-to-end survey deployment, and translate business questions into actionable insights for stakeholders.

You will collaborate with CRM teams, monitor dashboard performance, and ensure data accuracy across global projects, leveraging your 5–8 years of analytics/marketing experience.

Qualifications

• 5 - 8 years of experience in related field.
• Bachelor’s / Master’s in Analytics / Marketing / Stats.
• Advanced knowledge of Qualtrics and survey design.
• Strong attention to detail (survey logic, testing, data accuracy).
• Strong analytical skills to interpret survey data.
• Ability to translate business questions into survey design.
• Stakeholder coordination and management skills.
• Ability to manage end-to-end survey execution.
• Experience working with CRM systems and integrations.
• Familiarity with dashboarding and survey performance monitoring.
• Exposure to research execution and survey delivery in global environments.
• Excel, PowerPoint, Qualtrics, CRM.

Responsibilities

• Analyze research objectives and gather inputs from stakeholders.
• Design questionnaires aligned with research requirements.
• Set up surveys in Qualtrics, including logic, flow, and configuration.
• Conduct testing to ensure survey accuracy and proper functioning.
• Manage survey launch, distribution, and provide ongoing support.
• Monitor survey performance using dashboards.
• Analyze survey results and prepare reports for stakeholders.
• Ensure high-quality data collection and accuracy throughout the survey lifecycle.
• Coordinate with stakeholders including CRM teams for smooth execution.

Skills

Qualtrics

CRM

Survey design

Data analysis

Stakeholder coordination

Education

Bachelor’s / Master’s in Analytics / Marketing / Stats

Tools

Qualtrics

CRM

Dashboarding

Job description

Skill required: Delivery - Market Research
Designation: I&F Decision Sci Practitioner Specialist
Qualifications: Any Graduation
Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. We’re Accenture Marketing Operations. We re the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of industrialized run capabilities, leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients’ business while accelerating time-to-market and operating efficiently at scale. We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses. You will be part of the Insights & Reporting team, focused on end-to-end survey design and execution using Qualtrics. You will work closely with stakeholders to understand research objectives, design surveys aligned to business needs, and ensure seamless execution of data collection. Your role will involve questionnaire design, survey setup, testing, deployment, monitoring, and reporting. You will ensure high data accuracy and quality, while translating business questions into structured survey frameworks and actionable insights.

What are we looking for?

• 5 - 8 years of experience in related field
• Bachelor’s / Master’s in relevant field (Analytics / Marketing / Stats etc.)
• Advanced knowledge of Qualtrics and survey design
• Strong attention to detail (survey logic, testing, data accuracy)
• Strong analytical skills to interpret survey data
• Ability to translate business questions into survey design
• Stakeholder coordination and management skills
• Ability to manage end-to-end survey execution
• Experience working with CRM systems and integrations
• Familiarity with dashboarding and survey performance monitoring
• Exposure to research execution and survey delivery in global environments
• Excel, PowerPoint, Qualtrics, CRM
• Strong communication and problem-solving skills

Roles and Responsibilities:

• Analyze research objectives and gather inputs from stakeholders
• Design questionnaires aligned with research requirements
• Set up surveys in Qualtrics, including logic, flow, and configuration
• Conduct testing to ensure survey accuracy and proper functioning
• Manage survey launch, distribution, and provide ongoing support
• Monitor survey performance using dashboards
• Analyze survey results and prepare reports for stakeholders
• Ensure high-quality data collection and accuracy throughout the survey lifecycle
• Coordinate with stakeholders including CRM teams for smooth execution

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.