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An established industry player is seeking a skilled Information Systems Manager to ensure the seamless operation of technological systems within the hotel. This role involves managing computer systems, providing technical support, and ensuring that the hotel’s investment in technology is maximized. You will also be responsible for training staff and assisting guests with IS-related services. If you have a passion for technology and a knack for problem-solving, this position offers an exciting opportunity to make a significant impact in a dynamic environment.
You will be responsible for the efficient running of the department in line with Hyatt International’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Information Systems Manager is responsible for ensuring that all computer systems and networks used within the hotel provide as near as possible uninterrupted service to the hotel operations. You will provide technical assistance and advice to hotel management to ensure that the most is obtained from the hotel’s investment in hardware and software. Additionally, you will provide effective training and support and manage all communication networks used internally within the hotel and all gateways to external networks. You will also assist in the provision of IS related services to hotel guests.
Ideally, you should have a university degree or diploma in Information Systems and/or Computer Programming. Networking experience would be an advantage. A minimum of 2 years work experience as an Information Systems Manager or Assistant Information Systems Manager in a large operation with advanced technology is required. Good problem solving, administrative, and interpersonal skills are a must.