human resources Executive

The Indian Hotels Company Limited (IHCL); Darjeeling; On-site; INR 600,000 - 900,000; Full time

Job summary

IHCL is seeking an HR professional to ensure smooth HR operations at its hotels in the West Bengal region. You will manage recruitment, employee relations, payroll, and compliance, contributing to a positive workplace culture and employee engagement.

Key duties include implementing HR processes, coordinating engagement activities, and maintaining records with a focus on cost efficiency and statutory compliance. Experience in HRMS and vendor liaison is preferred.

Qualifications

• Graduation or MBA/PG Diploma in HR or related field.
• 2-3 years of work experience in HR operations.
• Fluency in English and regional dialect preferred.

Responsibilities

• Conduct recruitment activities and manage end-to-end lifecycle.
• Implement HR processes with empathy and strong business focus.
• Administer payroll, benefits and HRMS administration.
• Ensure statutory compliance including PF/ESI and filing returns.
• Prepare monthly HR reports and training calendars.
• Maintain employee records and conduct exit interviews.

Skills

Recruitment

Employee relations

Payroll

HRMS

Compliance

Communication

Education

Graduation/MBA/PG Diploma in HR

Tools

HRMS

TPAM

VConnect

Job description

Job Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Ensuring smooth HR operations within the hotel by managing recruitment, employee relations, payroll, and compliance activities. They contribute to building a positive workplace culture, ensure employee engagement, and support operational needs.

Essential Job Tasks

Conduct Engagement activities, recruitment activities and employee life cycle exercise

Areas of Responsibility

• Implement laid down HR processes with strong business perspective and empathy towards employees.
• Conduct all employee engagement activities as per the guidelines provided by the organisation in coordination departments
• Reinforce the Tata Code of Conduct and value systems through communication channels.
• Recruitment of suitable staff as approved by the HR Manager
• Develop systems and procedures that achieve higher cost efficiency and employee satisfaction.
• Implement all the statutory requirements – PF, ESI, filing of returns, payroll etc,
• Monitor vacancies and recruit, interview and shortlist applicants.
• Administer compensation, benefits and manage HRMS.
• Responsible for process compliance pertaining of TPAM and audits pertaining to salary processing
• Collate and publish VConnect feedback, and maintain Notice boards.
• Conduct exit interviews to identify reasons for employee turnover.
• Maintain records and compile statistical reports concerning HR related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Assist the HR Manager to plan, organize, direct, control and coordinate the employee relations activities of the unit.
• Provide current and prospective employees with information about policies, job duties, working conditions and employee benefits.
• Contract with vendors to provide employee benefits services, such as transportation, relocation service, accommodation services etc.
• Time Office operations and generating various reports
• Payroll Administration
• HRMS Administration
• Preparing an Action Plan for Vconnect
• H.R. Monthly Reports as per Corporate Standards.
• Preparing Annual and Monthly Training Calendar in co-ordination with HOD's
• Monitoring S.T.A.R.S at the unit.
• Conducting Town hall meeting.
• Administrating all Statutory Compliance on regular basis.
• Performance Management System for Staff and Executives
• Liaison with Staff Welfare Union and Management
• Managing Employee Relations, redressing staff personal problems
• Administration of all Contract Labour.
• Conducting various welfare activities
• Promotion of Community Development Activities.
• Rationalize manpower utilization and carryout appropriate right sizing activities.
• Supervision of Staff Cafeteria.
• *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job

Required Qualifications

Graduation, Masters in Business adminstration or Post gradutate diploma in Human resources Management or any other relevant education.

Work Experience

2-3 years of work experience

Languages Needed in Position

Should be fluent in English and preferably the Regional dialect.

Key Interfaces- External

Vendors and Labour Office

Key Interfaces- Internal

Internal Departments

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Guest Centricity
• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.