HSO IND - Senior Technical Architect - Microsoft Dynamics 365 CE

HSO; India; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading technology firm is seeking a Senior Technical Architect to join their India team. This role involves designing high-end Dynamics 365 Customer Engagement solutions and providing architectural leadership across enterprise projects. The ideal candidate will have over 10 years of experience in Microsoft Dynamics CRM, with a strong understanding of architecture and development best practices. Responsibilities include technical design, hands-on development, and managing the ALM process. Excellent English communication skills are essential for collaboration with international teams.

Qualifications

• 10+ years in Microsoft Dynamics CRM / D365 CE, with at least 2+ years in an Architect or Tech Lead role.
• Deep expertise in D365 CE Customization and Configuration.
• Strong experience with Azure Functions and Logic Apps.

Responsibilities

• Lead the technical design of complex D365 CE solutions.
• Hands-on development using plugins and Power Automate.
• Manage the Application Lifecycle Management (ALM) process.

Skills

Microsoft Dynamics CRM / D365 CE

C#

JavaScript/TypeScript

Azure Functions

Azure DevOps

ETL Processes

Job description

Job Description: Senior Technical Architect - Microsoft Dynamics 365 CE (Global Delivery for HSO Germany)

Role Overview

We are looking for an experienced Technical Architect to join our HSO India team, specifically dedicated to supporting enterprise projects for HSO Germany. In this pivotal role, you will act as a bridge between technical requirements and business solutions. You will design and develop high‑end Dynamics 365 Customer Engagement (CE) solutions and provide architectural leadership, ensuring scalability, performance, and adherence to best practices.

Key Responsibilities

• Solution Architecture & Design:
  • Lead the technical design of complex D365 CE solutions, including architecture definition, data modeling, and integration strategies.
  • Translate business requirements into scalable technical specifications, focusing on the AEC (Architecture, Engineering, Construction) and Legal industries.
  • Define and enforce governance regarding Dataverse security roles, field‑level security, and environment management.
• Development & Implementation:
  • Hands‑on development using plugins, custom APIs, JavaScript/TypeScript, Power Automate, and Power Apps (Model‑driven & Canvas).
  • Implement complex integrations using Azure services (Azure Functions, Logic Apps, Service Bus) and third‑party APIs.
  • Extend core functionalities ensuring high code quality and performance.
• DevOps & Quality Assurance:
  • Manage the Application Lifecycle Management (ALM) process.
  • Configure and maintain build and release pipelines (CI/CD) using Azure DevOps.
  • Enforce coding standards and conduct in‑depth code reviews to mentor junior developers and ensure maintainable code.
• Advisory & Collaboration:
  • Work closely with HSO Germany consultants and clients to deliver high‑quality services.
  • Advise customers proactively on industry best practices and Microsoft roadmap updates.
  • Participate in pre‑sales activities, assisting with technical estimates and Proof of Concepts (PoCs).

Required Technical Skills

• Experience: 10+ years in Microsoft Dynamics CRM / D365 CE, with at least 2+ years in an Architect or Tech Lead role.
• Core Tech: Deep expertise in D365 CE Customization, Configuration, and the Power Platform.
• Coding: Advanced proficiency in C# (.NET), JavaScript/TypeScript, client‑side scripting, and PCF (Power Component Framework).
• Azure Integration: Strong experience with Azure Functions, Azure Logic Apps, and Azure Service Bus.
• DevOps: Solid experience with GIT version control and Azure DevOps (Pipelines, Boards).
• Data: Understanding of ETL processes (Azure Data Factory / SSIS) and data migration strategies.

Desirable Skills (Nice To Have)

• Experience with Power Pages (Portals) and Power BI Reporting/Dashboards.
• Domain knowledge in AEC (Architecture, Engineering, Construction) or Legal industries.
• Microsoft Certifications (e.g., PL‑400, PL‑600, MB‑210/220/230/240).

Soft Skills & Professional Attributes

• Communication: Excellent command of English (Written & Spoken) is mandatory for collaboration with German teams and international clients.
• Mentorship: Ability to guide junior team members and provide constructive feedback.
• Consulting Mindset: Ability to balance technical excellence with business value; representing HSO professionally at all times.
• Problem Solver: Strong analytical skills to troubleshoot complex issues effectively.