HSBC Looking for Production Support/Software Engineer/Bangalore/Wealth & Personal Banking [...]

HSBC; Bengaluru; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

Join a forward-thinking company as a Production Support Engineer, where your expertise in JAVA and Springboot will be crucial. This role involves monitoring live systems, analyzing technical issues, and collaborating with global teams to ensure seamless operations. With a commitment to innovation, HSBC offers a dynamic environment that fosters professional growth and development. You'll be part of a diverse team that values your contributions and encourages you to push the boundaries of technology. If you're ready to take your career to the next level, this is the opportunity for you.

Qualifications

• 2-4 years of production support experience required.
• Strong analytical and problem-solving capabilities are essential.
• Experience in JAVA and Springboot is a must.

Responsibilities

• Monitor live alerts and take proactive actions.
• Analyse technical issues and provide effective solutions.
• Document recurring technical issues with solutions.

Skills

JAVA

Springboot

Analytical skills

Problem-solving

Mulesoft

Git

JMeter

Splunk

AppDynamics

Cloud technologies (AWS/GCP/Azure)

Tools

Git

JMeter

Splunk

AppDynamics

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Technology India (HTI) is a key function within HSBC that builds and maintains its information technology systems. Based in Pune, Hyderabad and Bengaluru, it employs more than 15K professionals. Our multi-disciplined teams composed of architects, developers, business analysts, quality assurance, production support and infrastructure experts collaborate with HSBC businesses across the globe and are empowered to push the boundaries of technology by applying DevOps and Agile ways of working. HSBC has invested more than $15B in technology since 2017 enabling its business on API/Microservices, Cloud adoption, Data Science, Artificial intelligence, Distributed Ledger, Biometrics, etc.

We are currently seeking an experienced professional to join our team in the role of Production Support Engineer.

In this role, your Principal responsibilities will be:

1. Work in shifts to monitor live alerts, analyse them and take proactive actions.
2. Analyse technical issues and provide solutions with effective use of existing techniques/tools.
3. Respond and resolve consumer enquiries/queries from a production support perspective.
4. Collaborate in triage calls and provide regular updates to stakeholders.
5. Document recurring technical issues with the solutions provided.
6. Adhere to timelines/SLAs on fixing issues based on priority.
7. Be available for support when any issue occurs outside of working hours.

Requirements:

1. 2-4 years of previous production support experience including working in shifts is a must.
2. Experience in JAVA and Springboot is a must.
3. Strong analytical and problem-solving capabilities are a must.
4. Self-motivated and ability to work independently are a must.
5. Experience in Mulesoft is desirable.
6. Experience in tools like Git, JMeter, Splunk, AppDynamics is desirable.
7. Strong communication skills are desirable.
8. Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India