HSBC Looking for CRM/Consultant Specialist/Wealth & Personal Banking IT/Pune/0000IV7M at Pune, [...]

HSBC; Pune District; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A global banking and financial services provider is seeking an experienced Consultant Specialist in Pune, India. This individual contributor role requires expertise in developing secure technology solutions, particularly with Dynamics365 CRM and Azure DevOps, and understanding of the banking domain. Candidates should have excellent communication skills and the ability to manage diverse tasks in a flexible work environment.

Benefits

Continuous professional development

Flexible working hours

Inclusive and diverse environment

Qualifications

• Previous experience supporting financial applications in the banking domain.
• Working knowledge of supporting SaaS/PaaS/IaaS Cloud platforms, preferably Azure.
• Familiarity with AGILE methodology and DevOps.

Responsibilities

• Lead in developing secure technology solutions to meet customer needs.
• Implement and manage multiple modules within small projects.
• Debug and release fixes to production.

Skills

Dynamics365 CRM Sales Module

Azure DevOps

Scripting languages (HTML, JavaScript, C#)

SQL queries, SSIS and SSRS

Microsoft Office products

Mule Integrations and API interfaces

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. This is an individual contributor role responsible for leading in developing the most appropriate and secure Technology solutions using iterative software development/programming in line with the solution design, to meet customer needs, ensuring continuous improvement. It may also require managing multiple modules within a project of small sizes.

Primary Responsibilities:

• Good knowledge on Dynamics365 CRM Sales Module (MB – 210).
• Experience on Plugins, Workflows, Custom workflows, Business Rules, Business Process Flows and Dialogs on their configurations as per requirements.
• Good Knowledge on Azure DevOps Concepts and reporting tools like QlikView (Additional advantage).
• Need to have Azure cloud knowledge (AZ -900)
• Experience in understanding of Scripting languages like HTML, JavaScript, C# and other web resources parts.
• Experience on SQL queries, SSIS and SSRS.
• Knowledge on Microsoft power platforms (Microsoft Flows, Power Apps, [Power Bi(additional advantage)] )
• Experience on Monitoring CRM with any third-party applications like Azure App Insights, App Dynamics, Splunk.
• Understanding of Azure DevOps, CI/CD pipelines is required.
• Experience with Microsoft Office products – O365, PowerPoint, Word, teams and Excel
• Experience with IBM Rational Team Concert (IBM RTC), JIRA Support desk or Microsoft Azure DevOps would be an asset but not a necessity
• Experience on Mule Integrations and API interfaces is an add on advantage
• Previous experience supporting financial applications: Banking Domain understanding.
• Good at debugging, ability to pin point code lines that cause issue
• Able to provide and help release fixes to production.

Requirements:

To be successful in this role, you should meet the following requirements:

• Working knowledge of supporting SaaS/PaaS/IaaS Cloud platforms and principles, Azure cloud is preferred.
• Excellent Communication and Interpersonal skills both written and Verbal
• Flexible approach to working hours and responsibilities
• Familiar with risk-based decision-making and escalations
• Confident in communicating effectively with internal stakeholders and senior managers
• Excellent Analytical and problem solving skills
• Ability to manage and balance competing agendas
• Ability to translate technical jargon to fit various audiences
• Eagerness to learn new things
• Familiarity with AGILE methodology and DevOps and ITIL framework.

You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.