HRA (Associate Experience)

gartner; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Gartner is seeking an HR Associate to support business unit clients with first-line HR issues, benefits and policy inquiries. The role includes handling onboarding, offboarding, data analysis, and HR project support to ensure accurate records and a positive associate experience.

You will work with the HR partner teams, respond to routine inquiries, manage HR data in Workday, and assist with documentation and reporting while maintaining confidentiality.

Qualifications

• Bachelor's degree required.
• 1+ year of administrative/operational HR experience preferred.
• Strong understanding of HR processes and confidentiality.

Responsibilities

• Provide first-line HR support to business units.
• Respond to payroll/benefits questions and routine problems.
• Support onboarding through offboarding processes.
• Process personnel transactions in Workday (hires, transfers, promotions, terminations).
• Maintain employment records and prepare employment-related documents.
• Assist with exit documentation and final settlements.
• Provide employment verification support and HR data reporting.
• Support HR programs and change-management initiatives.

Skills

HRIS systems

Workday

Data analysis

Communication skills

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Job description

About this Role:

The HR Associate supports business unit clients by providing first-line support for HR issues, concerns and programs. This individual is responsible for communicating and responding to basic policy and procedure inquiries, benefits questions, and training matters. Additionally, the HR Associate will assist the HR partner team with data analysis, change management and talent management activities, organizational design and compensation initiatives, and management of projects.

What you'll do:

• Provide strong business unit partnership and general administrative support to the aligned HR partner teams and overall HR department.
• Takes initiative to respond to questions from associates regarding payroll, benefits, etc. in a timely manner and resolves routine problems.
• Support and execute employee lifecycle processes from onboarding through offboarding, ensuring accurate record management and a positive associate experience.
• Process and maintain personnel transactions within the Workday, including hires, transfers, promotions, job changes, and terminations.
• Maintain employment records and personnel files in accordance with company policies and applicable legal requirements.
• Draft and maintain employment agreements, transfer letters, and other employment-related documentation, ensuring accuracy and timely updates.
• Assist with associate separation processes, including exit documentation and timely completion of final settlement activities.
• Provides employment verification support and responds to requests for employment-related documentation.
• Processes and analyzes HR data for reporting purposes.
• Provides project support for HR programs, initiatives, and change management activities.

What you'll need:

• Bachelor's Degree
• 1+ years of relevant experience in administrative/operations in Human Resources
• Strong understanding of HR processes and the ability to apply business rules.
• Outstanding customer service skills and sense of urgency in a services environment.
• Excellent verbal and written communication, interpersonal, problem-solving, and decision-making skills, with the ability to handle sensitive and confidential documentation.
• Strong organizational and prioritization skills, with the ability to manage multiple high-priority tasks simultaneously and meet deadlines.
• High level of proficiency in Microsoft applications, including Word, Excel, PowerPoint; familiarity with HRIS systems preferred (Workday).
• Strong report writing/data analysis skills and a solid understanding of HR and employee data.
• Effective research and project management skills.
• Demonstrated ability to work as part of a virtual team.
• Demonstrated initiative and a strong desire to learn, with the ability to quickly acquire new skills and responsibilities.

Who you are:

• Individual who always understands the necessity for confidentiality and professionalism.
• Outstanding ability to multi-task as well as excellent organizational skills.
• Demonstrate a desire to learn and take initiative.
• Strong analytical skills and reporting capability.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we levera