HR Services Specialist - German Language

TE Connectivity; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Community Outreach Programs / Charity

Employee Resource Group

Job summary

TE Connectivity in Bangalore, India, is expanding its HR Operations team to provide regional and global support across multiple channels. The role focuses on case management, data integrity, onboarding activities, & process compliance within a fast-paced global HR environment.

The ideal candidate will have 2+ years of HR or customer service experience, strong German language skills, and excellent communication. This on-site role offers growth within TE’s diverse, safety-driven culture.

Qualifications

• German language proficiency is required.
• Degree in HR or related discipline is preferred.
• Strong customer service orientation and communication skills are essential.
• 2+ years HR experience / customer service / operations expected.
• Strong HR operational knowledge is necessary.
• Team player with ability to work in a fast-paced global HR team.
• Fluent or strong capability in multiple European languages is a plus.

Responsibilities

• Provide frontline HR data inquiries support via portals, phone, email, and chat.
• Manage new hire data, coordinate 1st day orientation sessions, ensure regulatory compliance.
• Handle case management with prioritization aligned to business needs.
• Complete transactions following desk top procedures and local policy.
• Aim for daily/weekly/monthly targets for productivity, quality, and CX.
• Participate in daily Go meetings to monitor queue status and team progress.

Skills

German language proficiency

Customer service orientation

Communication skills

Team player

HR experience

Education

Degree in HR or related discipline

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

HR Operations in TE is expanding and developing the operational support teams within HR at our Bangalore site in India.

The operations team will provide a diverse range of regional and global support services to employees, managers, and internal teams working through a variety of channels including case management system, phone, email, and chat.

Job Responsibilities

Case Management and Daily Operations

• Provide frontline support to TE employees on inquiries related to HR data, such as self-service portals, maintaining employee life cycle, or resolving data discrepancies.
• Efficiently managing new hire data, facilitating 1st day orientation sessions, ensuring compliance with regulations.
• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.
• Completing transactions in accordance with desk top procedures and local policy
• Achieving daily/weekly/monthly targets for productivity, quality, and customer experience
• Participating in daily Go meetings to ensure team collectively on track with queue management.

Quality

• Complete all transactions to the highest standard
• Adhere to quality monitoring process to prevent processing errors
• Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors
• Peer review of team work to prevent errors across the team

Customer Experience

• Gain a deep understanding of the customer base.
• Form strong relationships with mangers/employees/local HR teams to become a trusted partner for the business.
• Process transactions efficiently and correctly to enable the business to operate.

Team

• Contribute to maintaining strong team culture where team support each other and work collectively to build and maintain a strong brand reputation for HR Operations

General

• Ad/hoc project work
• Participate and support annual/quarterly/monthly workstreams such as year end
• Personal Development Take accountability to form and action development plan

Desired Candidate Profile

• German Language Proficiency
• Educated to degree level with emphasis in HR or Business or other related discipline
• Strong customer service orientation
• 2+ years HR experience / Customer Service / Operations
• Strong professional and HR operational knowledge
• Strong team player with a passion for working in a fast-paced Global HR team
• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust.
• Delivers results meets customer needs, manages execution, in a high volume, fast paced environment.
• Language (German, French, Spanish, Italian)
• Skill set Quality, Workforce Management, Training

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on , , and

WHAT TE CONNECTIVITY OFFERS

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group