HR Operations Manager | $25/hr Remote

Crossing Hurdles; India; Remote; INR 1,000,000 - 2,000,000; Full time

Job summary

A dynamic talent management firm in India is looking for a skilled professional to manage large-scale onboarding and distributed talent cohorts. The role involves building strong relationships with enterprise clients and ensuring customer success in AI deployments. Ideal candidates should possess strong client management skills, a data-driven approach, and the ability to lead remote teams effectively. Excellent written communication is essential for this position.

Qualifications

• Proven experience managing large-scale onboarding and distributed teams.
• Strong client communication and customer management skills.
• Deep ownership mindset with the ability to operate independently.
• Comfort leading 100+ contributors in remote environments.
• Data-driven approach with experience using dashboards, KPIs, and performance metrics.
• Excellent written communication skills—clear, structured, and direct.

Responsibilities

• Run large-scale, high-velocity onboarding for distributed talent cohorts.
• Activate and manage global talent pools supporting AI training and data operations.
• Build and maintain strong, trust-based relationships with enterprise clients.
• Anticipate and resolve operational blockers with speed and clarity.
• Drive customer success outcomes across ongoing AI deployments.
• Track and report weekly performance metrics and milestones with high signal.

Skills

Client communication

Customer management

Data-driven approach

Excellent written communication

Job description

• Run large-scale, high-velocity onboarding for distributed talent cohorts.
• Activate and manage global talent pools supporting AI training and data operations.
• Build and maintain strong, trust-based relationships with enterprise clients.
• Anticipate and resolve operational blockers with speed and clarity.
• Drive customer success outcomes across ongoing AI deployments.
• Track and report weekly performance metrics and milestones with high signal.

Requirements

• Proven experience managing large-scale onboarding and distributed teams.
• Strong client communication and customer management skills.
• Deep ownership mindset with the ability to operate independently.
• Comfort leading 100+ contributors in remote environments.
• Data-driven approach with experience using dashboards, KPIs, and performance metrics.
• Excellent written communication skills—clear, structured, and direct.