HR Generalist

Voiceflow; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Flexport in Mumbai is seeking an experienced HR Generalist to own the full employee lifecycle and people programs across India and the Subcontinent. You will run recruiting end to end, manage onboarding through offboarding, and drive HR operations, compliance, and employee experience, leveraging AI-powered tools.

You’ll act as the local face of the APAC People team, supporting growth with a robust people strategy and data-driven insights.

Qualifications

• BA/BS degree and 6+ years of experience in HR/recruiting.
• Experience managing HR programs and data across regions, especially APAC.
• Hands-on Workday experience (HCM, recruiting or reporting) preferred.

Responsibilities

• Own full-cycle recruiting for a range of roles across departments, building search strategies and guiding candidates through hiring and onboarding.
• Track sourcing data and partner with hiring managers to attract, assess, and close top talent.
• Drive proactive recruiting initiatives and help build the Flexport employer brand regionally.

Skills

Full-cycle recruiting

HR operations

Data-driven HR

Workday experience

AI in HR

Stakeholder management

Education

BA/BS degree

Tools

Workday

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

About the role

We're looking for an experienced HR Generalist, based in Mumbai, to own the full employee lifecycle and people programs across India and the Subcontinent. This is a true generalist role: you'll run recruiting end to end, manage onboarding through offboarding, and drive the HR operations, compliance, and employee-experience work that keeps our teams thriving. You'll be the local face of the APAC People team, making sure our ambitious growth is supported by a robust and effective people strategy. We're building a People function that works smarter with AI, so you'll be encouraged to use modern AI-powered tools to automate manual work, sharpen sourcing, and free up more time for the human side of HR.

What You’ll do

• Own full-cycle recruiting for a range of roles across departments-building search strategies, sourcing active and passive candidates, screening, interviewing, and guiding candidates through hiring and onboarding.
• Track sourcing data to focus effort on the channels with the highest ROI, and partner closely with hiring managers to attract, assess, and close top talent.
• Drive proactive recruiting initiatives and help build the Flexport employer brand across the region.
• Communicate candidate pipelines, funnel metrics, and performance data clearly and regularly to internal stakeholders.
• Serve as the local representative of the APAC People team, enhancing employee experience across the full lifecycle from onboarding to offboarding.
• Lead local HR operations including data management, employee support, reporting and analytics, process improvement, payroll support, and policy development.
• Maintain accurate HRIS data in Workday, run audits, and resolve employee tickets.
• Leverage AI-powered tools to automate repetitive HR tasks, source and screen candidates faster, and surface insights from people data.
• Act as the local expert on HR policy and ensure HR compliance across the region.
• Take on additional projects from the global and regional People leadership team as needed.

What You’ll bring

• A BA/BS degree and 6+ years of experience, including full-cycle recruiting at a search firm or fast-growing company.
• A strong track record of processing a wide range of HR transactions and a solid understanding of HR best practices across the APAC region.
• Proven ability to build rapport with hiring managers and cross-functional partners at all levels.
• A creative approach to finding great people, with the ability to build candidate networks and channel connections.
• A drive for results-you see processes through end to end and are motivated by data and metrics.
• Humility: no task is too big or too small.
• Excellent organizational skills and strong attention to detail.
• Hands-on experience with Workday (HCM, recruiting, or reporting) is strongly preferred.
• Comfort adopting AI-powered HR and recruiting tools, with curiosity about how AI can make people processes faster and better.
• Commitment to Equal Opportunity

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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