HR Generalist

TaskUs India Private Limited; Indor; On-site; INR 500,000 - 800,000; Full time

Job summary

TaskUs is seeking an HR Generalist to support the Indore location and report to the HR Manager/Supervisor. You will be part of the HR team, driving excellence in both personal and professional life while contributing to our rapid growth.

The role requires a Bachelor’s degree in HR/Business Administration/Finance or equivalent, 2+ years of HR experience (call center experience preferred), and strong multitasking with excellent communication in English. A positive, TaskUs attitude is essential.

Qualifications

• Bachelor’s degree in HR, Business Administration, Finance OR equivalent work experience.
• 2+ years of direct HR experience; call center experience preferred.
• Strong multitasking, detail orientation, and communication skills in English.
• Experience with HRIS systems, reporting, HR practices/procedures, and benefits/compensation.

Responsibilities

• Develop human resources solutions by collecting and analyzing information and recommending actions.
• Improve manager and employee performance by identifying problems and evaluating solutions.
• Oversee special projects including timelines, coordination, research, and information organization.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Ensure compliance with local regulations by monitoring legislation and advising management on actions.
• Onboard new hires with a focus on a high-quality experience.
• Review and file new hire paperwork in collaboration with payroll and legal vendors.
• Administer the Employee Satisfaction Survey.
• Address employee relations, concerns, and performance issues as they arise.
• Update employment policies and procedures as required by law or business needs.
• Maintain a positive culture by managing daily office tasks.

Skills

multitask

detail‑oriented

communication

English

TaskUs attitude

Education

Bachelor’s degree in HR/Business Admin/Finance

Tools

HRIS systems

Reporting

HR practices

Benefits & Compensation

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast‑growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest‑growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty‑three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO). We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever‑changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Job Description

The HR Generalist will support Indore location and report to the HR Manager/ Supervisor. In this role, you will be an integral part of the HR team. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.

Responsibilities and Duties

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.


• Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.


• Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.


• Prepares reports by collecting, analyzing, and summarizing data and trends.


• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.


• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.


• Review and file new hire paperwork in collaboration with our payroll and legal vendor.


• Administer our Employee Satisfaction Survey.


• Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.


• Update/revise employment policies and procedures as required by law or necessary for the business.


• Maintain a positive culture by managing the day to day office tasks as needed.


• Assist in the payroll process.


• Assist in the offboarding/onboarding.


• Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.


• 2+ years of direct experience; call center experience highly preferred.


• Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.


• Background in BPO industry will be considered as a plus.


• Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.


• Great level of English.


• Knowledge of Greek employment law.

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Hiring Process Safeguards

You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us. If you were contacted by a third‑party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.