Housekeeping Associate

Hilton Hotels; Agra District; Presencial; INR 201 000 - 335 000; Tempo integral

Resumo da oferta

Hilton Hotels in India seeks a dedicated Housekeeping Associate to provide administrative support to the Housekeeping Department and help ensure smooth operations. You will handle clerical tasks, maintain records, and contribute to memorable guest experiences by keeping rooms and inventory tightly managed.

The role emphasizes attention to detail, strong customer service, and the ability to work varied shifts, including nights and weekends, within a hospitality environment.

Qualificações

• Minimum 2 years in a housekeeping role within a hospitality environment.
• Strong attention to detail, multitasking ability, and excellent customer service.
• Effective verbal and written communication; able to handle guest inquiries and complaints professionally.
• Works well with other departments and staff members.
• Familiarity with property management systems (PMS) and basic computer applications.
• Able to work under pressure and meet deadlines.
• Available to work varied shifts, including nights, weekends, and holidays.

Responsabilidades

• Maintain inventory controls: Ensure accuracy of linen inventory levels and par stock requirements
• Track inventory status: Monitor daily transactions to maintain up-to-date inventory reports and resolve pricing and control issues
• Enforce inventory controls: Conduct monthly audits, reconcile accounts, and implement policies to prevent discrepancies
• Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, performance feedback, and recognition to ensure productivity and growth

Conhecimentos

Attention to detail

Multitasking ability

Customer service excellence

Verbal communication

Written communication

PMS familiarity

Basic computer applications

Ability to work under pressure

Flexible shifts including nights and +

Descrição da oferta de emprego

Exceptional Hospitality Starts with You

Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You are responsible for providing administrative support to the Housekeeping Department, handling various clerical tasks, maintaining records, and assisting in ensuring the smooth operation of the department. As a Housekeeping Associate , you re not just supporting efficient housekeeping operations - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Minimum 2 years in a housekeeping role within a hospitality environment.


• Strong attention to detail, multitasking ability, and excellent customer service.


• Effective verbal and written communication; able to handle guest inquiries and complaints professionally.


• Works well with other departments and staff members.


• Familiarity with property management systems (PMS) and basic computer applications.


• Able to work under pressure and meet deadlines.


• Available to work varied shifts, including nights, weekends, and holidays.

Here s what you ll do during a typical day:

• Maintain inventory controls: Ensure accuracy of linen inventory levels and par stock requirements


• Track inventory status: Monitor daily transactions to maintain up-to-date inventory reports and resolve pricing and control issues


• Enforce inventory controls: Conduct monthly audits, reconcile accounts, and implement policies to prevent discrepancies


• Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, performance feedback, and recognition to ensure productivity and growth