Hiring Technical Support Associate For Leading IT Firm!CTC 6lac

Rivera Manpower Services; Bengaluru; On-site; INR 4,00,000 - 6,00,000; Full time

Job summary

A leading IT services provider is hiring Technical Support Engineers in Bengaluru. Candidates will troubleshoot issues related to Microsoft products and should possess excellent communication skills. The role is open to freshers and experienced candidates willing to work US shifts. Salary ranges from 4 LPA for freshers to 6 LPA for experienced professionals.

Qualifications

• Freshers or experienced candidates can apply.
• Willing to work in US shifts.

Responsibilities

• Troubleshoot technical issues related to Microsoft products.
• Perform in-depth technical issue analysis and provide resolutions.
• Document issues and resolutions in the ticketing system.

Skills

Excellent communication skills

Strong technical knowledge

Problem-solving abilities

Job description

Overview

Hiring Technical Support Engineers Join a Leading IT Giant!

Are you passionate about technology and problem-solving? Here is your chance to work with a global IT leader in Technical Support.

Eligibility

• Freshers or experienced candidates can apply
• Excellent communication skills (written & verbal)
• Strong technical knowledge (Microsoft products preferred)
• Willing to work in US shifts
• Immediate joiners only

CTC

• Freshers: 4 LPA – 4.6 LPA
• Experienced: 5 LPA – 6 LPA (with prior Technical Support Voice experience)

Roles & Responsibilities

• Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.)
• Perform in-depth technical issue analysis and provide real-time resolutions
• Guide customers through step-by-step solutions in a clear and professional manner
• Document issues and resolutions in the ticketing system
• Collaborate with internal teams for complex escalations
• Ensure customer satisfaction through effective technical and communication skills
• Maintain SLA adherence and handle multiple queries efficiently

Call & Book Your Interview Slots

8884777961 / 9742630123 7829336202 | 99862 67393