Hiring | Key Account Manager | Edtech

Ncr Eduservices; Greater Noida; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading educational technology provider seeks an experienced Account Manager in Greater Noida. This strategic role focuses on managing relationships with Indian universities and colleges, requiring at least 9 years of experience in the EdTech or SaaS sector. Candidates must be tech-savvy, possess strong client management skills, and be willing to travel extensively across India. Competitive compensation and additional travel support are provided.

Benefits

Travel support including TA, lodging, and fooding

Potential for Work From Home if criteria are met

Qualifications

• Minimum 9 years of experience with at least 3+ years in a managerial role.
• Strong experience in EdTech and SaaS domains.
• Proven success in managing high-value clients in the education sector.

Responsibilities

• Lead client engagements with Indian universities and colleges.
• Manage renewals, contract discussions, and upselling opportunities.
• Liaise with international clients and internal US/UK teams.

Skills

Client management

Project management

Negotiation

Communication

Technical proficiency in EdTech and SaaS

Education

BBA/MBA

Job description

About NCR Eduservices :

NCR Eduservices is a leading provider of innovative educational technology solutions. We specialize in e-learning platforms, academic content, and digital services tailored for higher education institutions. Our mission is to empower educational ecosystems with technology that transforms learning and institutional operations.

Job Title : Account Manager (EdTech or SaaS)
Location: Noida (Work From Office preferred)

Experience: Minimum 9 years
Age: 35 to 42 years
Gender: Male candidates only
Qualification: BBA / MBA

Role Overview :

We are hiring an experienced Account Manager to lead our client relationships in the EdTech/SaaS domain. This is a strategic role requiring deep domain knowledge, strong client management experience, and a history of working with reputed academic institutions across India. International client-handling exposure is essential.

Key Responsibilities

Client & Account Management

• Lead client engagements with Indian universities and colleges.
• Drive onboarding, product implementation, and ongoing relationship management.
• Act as a single point of contact for institutional clients.

Growth, Expansion & Retention

• Manage renewals, contract discussions, and upselling opportunities.
• Identify expansion potential through customer data insights and feedback.
• Ensure long-term client satisfaction and retention.

Strategic Collaboration

• Liaise with international clients and internal US/UK teams for alignment.
• Share strategic feedback for product enhancements and localization.

Travel & Operations

• Willingness to travel extensively across India for institutional visits.
• Travel support includes TA, lodging, and fooding arrangements.

Required Skills & Experience

• Minimum 9 years of overall experience, with at least 3+ years in a managerial role.
• Strong experience in EdTech and SaaS domains.
• Proven success in managing high-value clients in the education sector.
• Prior international exposure (US/UK/Canada/NZ/Australia) within the last 2-3 years.
• Excellent project management, communication, and negotiation skills.
• Must be tech-savvy and comfortable working with digital platforms.

Additional Information

• Work Mode: Work From Office is preferred (WFH only if criteria are fully met)
• Shift Timings: 10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM IST
• Working Days: Monday to Saturday (1st & 3rd Saturday Off)
• Target Market: Reputed Universities & Colleges in Pan India
• Travel Requirement: TA + Lodging + Fooding covered

To Apply:
Please send your resume and a detailed cover letter explaining how your experience aligns with the requirements to [e-mail].

Regards,

Kirtika Sharma

9599314292

Team Lead-HR & Operations