Hiring For VDI Engineer - Associate - Hyderabad

Grant Thornton; Hyderabad; Hybride; INR 600 000 - 900 000; Plein temps

Résumé du poste

Grant Thornton Hyderabad is seeking an experienced VDI Engineer to support and optimize Azure Virtual Desktop and Windows 365 Cloud PC environments. You will manage onboarding, session hosts, image updates, and ongoing health monitoring.

Collaborating with Cloud Platform, Network, and End User Computing teams, you will ensure performance, security, and incident response while adhering to SOPs and maintaining documentation.

Qualifications

• Hands-on experience with Windows desktop single-session and multi-session environments.
• Experience supporting Azure Virtual Desktop and Windows 365 Cloud PCs.
• Knowledge of user profiles, session management, Entra ID/EDC integration.
• Familiarity with Azure and AWS compute and networking.
• Provide end-user support and incident resolution for VDI issues.
• Experience with Nerdio Manager for Enterprise.

Responsabilités

• Support and administer AVD, Windows 365 Cloud PC environments.
• Manage, configure and optimize AVD environments using Nerdio Manager for Enterprise.
• Perform routine VDI tasks: onboarding/offboarding, session host management, image updates.
• Monitor VDI platform health, performance and availability.
• Respond to incidents and service requests within SLAs.
• Assist with troubleshooting connectivity, performance, profile and session issues.
• Support AD/Entra ID/Entra Domain Services integration for VDI environments.
• Assist with FSLogix and OneDrive profile management.
• Follow security standards including access controls and endpoint protection.
• Maintain runbooks and configuration records; collaborate with Cloud/Network teams.

Connaissances

Windows desktop OS

Azure Virtual Desktop

Nerdio Manager for Enterprise

Active Directory / Entra ID

Cloud compute & networking

End-user support

Formation

Bachelor's degree in Computer Science / IT

Azure Fundamentals

ITIL certification preferred

Outils

Nerdio Manager for Enterprise

Description du poste

Responsibilities

• Support and administer Azure Virtual Desktop (AVD), AVD Remote Apps and Windows 365 Cloud PC environments
• Managed, configured and optimized AVD environments using Nerdio Manager for Enterprise
• Perform routine VDI operational tasks including:
• User onboarding and offboarding
• Session host management
• Image creation, image updates and refresh cycles
• Monitor VDI platform health, performance, and availability
• Respond to VDI-related incidents, alerts, and service requests within defined SLAs
• Assist with troubleshooting:
• User connectivity issues
• Performance and latency problems
• Profile and session-related issues
• Support Active Directory / Entra ID / Entra Domain Services (EDC) integration for VDI environments
• Assist with FSLogix and OneDrive profile management and troubleshooting
• Follow security standards including access controls and endpoint protection
• Support patching and lifecycle management of VDI session hosts
• Maintain operational documentation, runbooks, and configuration records
• Collaborate with Cloud Platform, Network, and End User Computing teams

Skills

• Technical Skills
• Hands-on experience with Windows desktop single session and multi session and server operating systems
• Hands on experience supporting exposure to Azure Virtual Desktop and Windows 365 Cloud PCs
• Understanding of:
• User profiles and session management
• Active Directory Entra ID and EDS
• Familiarity with Azure and AWS (compute, networking)
• Provide end user support and incident resolution for VDI related issues.
• Experience with Nerdio Manager for Enterprise
• Professional Skills
• Strong problem-solving and customer support mindset
• Ability to follow standard operating procedures
• Clear communication and documentation skills
• Willingness to learn cloud VDI technologies

Education / Professional Experience/ Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field
• 2–4 years of experience in VDI solution, desktop, EUC, or infrastructure support roles
• Azure Fundamentals or Microsoft desktop certifications preferred
• ITIL certification is a plus