Hiring For HSC Pass - Customer Service / Fixed Day Shift / Up To 22K

Credicus Business Services; Navi Mumbai, Thane; On-site; INR 162,000 - 223,000; Full time

Job summary

Credicus Business Services in Navi Mumbai is seeking a Customer Service Executive to handle insurance renewal calls and assist customers with renewal queries. You will maintain high standards of customer service and adhere to process guidelines to meet performance targets.

The role welcomes both freshers and experienced candidates, with requirements including HSC/Graduate qualifications and strong English communication (Versant V3).

Qualifications

• HSC or Graduate qualification required.
• Freshers or experienced candidates welcome.
• Above-average English communication; Versant V3 score.

Responsibilities

• Handle customer calls related to insurance renewals.
• Assist customers with renewal queries and provide accurate information.
• Maintain good customer service and communication standards.
• Follow process guidelines and achieve performance targets.

Skills

English communication

Versant V3

Education

HSC / Graduate

Tools

Versant V3

Job description

Process: Customer Service Executive - Cigna Renewals

Qualification: HSC / Graduate
Experience: Freshers & Experienced
Communication: Above Average English | Versant V3

Job Responsibilities:

• Handle customer calls related to insurance renewals.
• Assist customers with renewal queries and provide accurate information.
• Maintain good customer service and communication standards.
• Follow process guidelines and achieve required performance targets.

Shift: 10:00 AM 7:00 PM
Weekly Off: 1 Rotational Off

Salary:

• Freshers: 14,500 - 18,000 CTC
• Experienced: 16,000 In-Hand - 20,000 CTC