Hiring For Hiring for Airport/ Positions-Customer Service/Ground Staff/Ticketing Executive and[...]

Outworks Solutions Private Limited; Hisar District; On-site; INR 2,50,000 - 6,00,000; Full time

Job summary

An established industry player is looking for energetic staff to fill various airport positions, including Customer Service, Ground Staff, and Cabin Crew. In this dynamic role, you will be responsible for ensuring exceptional customer service and addressing passenger inquiries promptly. The ideal candidates will possess excellent communication skills and a strong work ethic, thriving in a team-oriented environment. Flexibility in working various shifts is essential, as you will contribute to a smooth airport operation, ensuring every passenger's comfort. This is a fantastic opportunity to join a vibrant team in the aviation sector and make a difference in the travel experience.

Benefits

Performance Bonus

Medical Allowance

House Rent Allowance

Overtime Pay

Conveyance Allowance

Dearness Allowance

Qualifications

• Educational qualification from a recognized board or university is essential.
• Good communication skills and customer service aptitude are desired.

Responsibilities

• Responsible for administrative duties and communication with passengers.
• Resolve passenger queries and ensure satisfaction.

Skills

Excellent customer service skills

Strong communication skills

Strong work ethic

Ability to work in a team-oriented environment

Education

Qualification from a Recognized Board or University

Job description

Job Description

Hiring for Airport Positions - Customer Service, Ground Staff, Officer, Ticketing Executive, and Cabin Crew.

Designations:

1. Ground Staff
2. Ticketing Executive
3. Cabin Crew
4. Custom Officer
5. Customer Service
6. Airport Engineer
7. Airport Security Officer
8. Airport Manager
9. Air Traffic Controller
10. Aircraft Maintenance

Responsibilities:

We are seeking energetic staff to be responsible for administrative duties and communication with passengers. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful, you should display outstanding interpersonal skills and achieve excellent customer service that consistently meets the goals and vision. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortable, considering aircraft delays, weather concerns, and other factors that may affect passengers.

Knowledge, Skills & Abilities:

1. Excellent customer service skills
2. Strong communication skills
3. Strong work ethic
4. Ability to work in a team-oriented environment

Work Schedule:

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment.

Eligibility Criteria:

1. Educational Qualification: According to the job profile, qualification required from a Recognized Board or University.
2. Desired Skills: Good Communication Skills, Customer Service Aptitude.
3. Age: 18 to 45 Years

Salary:

The salary components include:

1. Basic Salary
2. Dearness Allowance
3. House Rent Allowance
4. Conveyance Allowance
5. Medical Allowance
6. Special Allowance
7. Overtime Pay
8. Performance Bonus

Deductions:

The deductions include:

1. Professional Tax
2. Tax Deducted at Source
3. Employee Provident Fund