Dear Candidates,
Warm Greetings from RDS Staffing Services!
Hiring Customer Service Executive
Job Location: Bhayandar, Malad, Chandivali, Thane, and Vashi
Minimum Qualifications:
HSC + 1 year Experience or Graduate fresher can apply.
Skills Required:
Good English Communication skills.
Specific Responsibilities:
- Handle inbound and outbound calling for customer service.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- International process - Shift time - 24*7.
- Domestic Process - Day shift.
Contact Information:
Please reach out to call & WhatsApp CV @ Sakshi - 7875794197
Note: NO Consultancy Charges from candidates.
Extensive briefing for Interview Tips.
Many MNC BPO Job options for International & Domestic processes.
Best salary assurance in the industry.
* Preferred vendor for many BPO Companies.*
GET YOUR DREAM JOB HERE!
Regards,
Hr Sakshi Jha
RDS Staffing Services, Mindspace, Malad West
Call or WhatsApp - 7875794197 (QUICK RESPONSE)
www.rdsstaffing.com