High Touch Engineer (HTE) / NCE - Routing & Switching / Data Center| BFSI DOMAIN

Neev; Maharashtra; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Neev seeks an experienced High Touch Engineer to lead incident response, architecture compliance, and complex maintenance for mission-critical data center and campus networks. You will coordinate with Cisco TAC and internal teams during high-severity events, driving proactive lifecycle management and non-disruptive upgrades.

The role requires 8–15 years of hands-on experience, strong routing, switching, and data center knowledge, and the ability to operate in a fast-paced, on-site environment at

Qualifications

• Relevant engineering degree or equivalent experience required.
• Strong understanding of routing protocols and data center switching.
• Experience with Cisco Nexus/ASR platforms and VXLAN EVPN.
• Familiarity with time synchronization in financial environments is a plus.

Responsibilities

• Lead real-time incident management and on-site troubleshooting.
• Coordinate change windows and maintenance during night shifts.
• Conduct architecture compliance checks and RCA engagements.
• Ensure baseline configuration and hardening across devices.

Skills

OSPF/BGP routing

vPC & STP

VXLAN EVPN

PTP/NTP synchronization

Cisco Nexus/NX-OS

IOS-XE (ASR)

VLANs & LACP

Education

B.E./B.Tech/BCA/MCA in Electronics or CS

Tools

Cisco Nexus Series NX-OS

Cisco ASR 1000 IOS-XE

Cisco Catalyst Cat9K/6K/4500/3850

APIC/ACI (good to have)

Job description

High Touch Engineer (HTE) / Network Consulting Engineer - Routing & Switching / Data Center

Position Overview

• Role Title: High Touch Engineer / Senior Network Consulting Engineer - Routing, Switching & DC


• Work Location: Client Onsite - National Stock Exchange (NSE),BKC Mumbai


• Working Model: Onsite (Rotational Morning/Afternoon shifts; 24x7 readiness with Night shifts during approved Maintenance Windows)


• Experience Level: 8-15 Years

Role Summary

We are seeking an experienced, customer-facing High Touch Engineer (HTE) to lead incident management, network architecture compliance, and complex maintenance window execution for mission-critical Data Center and enterprise campus networks. The candidate will drive proactive network lifecycle management, ensure adherence to Cisco Gold Standards, and serve as the primary technical lead for high-severity network events.

Key Responsibilities

• Incident & Escalation Leadership: Lead real-time troubleshooting for critical P1/P2 incidents, coordinate root cause analysis (RCA), and interface with Cisco TAC and internal architecture teams.


• Change Execution & Maintenance: Author Methods of Procedure (MoPs), lead approved change windows, and execute complex migrations and upgrades during night maintenance windows.


• Proactive Life-Cycle Services: Conduct software bug scrubs, PSIRT security advisory audits, hardware/software end-of-life reviews, and device health audits.


• Configuration Compliance & Hardening: Audit network nodes against hardening benchmarks, eliminate configuration drift, and ensure continuous baseline compliance.


• Best Practice Implementation: Benchmark and optimize live configurations against Cisco Validated Designs (CVD) across routing, switching, timing, and multicast architectures.

Required Technical Skills & Expertise

• Routing & Protocols: Deep hands-on mastery of OSPF, BGP (eBGP/iBGP/MP-BGP EVPN), route redistribution, route-maps, prefix-lists, and path selection tuning.


• Data Center & Switching Technologies: Advanced expertise in vPC (virtual Port-Channel), Spanning Tree Protocols (STP / Rapid-PVST / MST), VLAN segmentation, LACP, and VXLAN EVPN fabrics.


• Timing & Network Synchronization: Practical configuration and troubleshooting of Precision Time Protocol (PTP / IEEE 1588v2) and Network Time Protocol (NTP) in high-frequency trading / financial environments.


• Hardware Platforms: Extensive experience managing, upgrading, and troubleshooting:


• Cisco Nexus Series: N9000,N3000 (NX-OS)


• Cisco ASR Series: ASR 1000 Series Enterprise Routers (IOS-XE)


• Cisco Catalyst Series: Cat9K, Cat6K, Cat4500/3850 switches


• Cisco Catalyst Series: APIC/ACI- good to have


• Lifecycle Management: End-to-end execution of In-Service Software Upgrades (ISSU), non-disruptive patching, and hardware chassis/line-card replacements.

Qualifications & Certifications

• Education: B.E. / B.Tech / BCA / MCA in Electronics, Computer Science, or related field experience.


• Certifications: CCNP Enterprise / Data Center (Required); CCIE R&S / Enterprise / Data Center (Strongly Preferred).

Skills: switching,cisco,vxlan,cisco ise,routing,data center,vlan