Head Technical Services

Alta Performance Materials group; Mumbai; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Alta Performance Materials group in Mumbai is seeking a Technical Services leader to drive support for unsaturated polyester resins. You will partner with Sales, evaluate customer needs, and enhance technical capabilities while ensuring application excellence.

The ideal candidate will have a Bachelor's degree in a technical discipline, a minimum of 5 years’ experience in composites application, and proficiency in Microsoft Office and ERP/MRP systems. Frequent travel may be required.

Qualifications

• Minimum 5 years’ experience in composites application support, particularly high-performance resins.
• Hands-on experience with unsaturated polyester resins and gelcoats.
• Willingness to travel frequently to customer locations.

Responsibilities

• Provide expert technical support and product recommendations.
• Evaluate customer needs and translate them into suitable product offerings.
• Lead technical service requests, laboratory activities, and issue resolution.

Skills

Project management

Technical aptitude

Problem-solving skills

Communication

Education

Bachelor's degree in Chemistry, Materials Science, Engineering

Tools

Microsoft Office

ERP/MRP systems (e.g. SAP)

Job description

## Head Technical ServicesApplylocations: IN-MUMBAI-NAVItime type: Full timeposted on: Posted 6 Days Agojob requisition id: 2026 - 105Alta Performance Materials India LLP**Role Overview**The role leads the Technical Services function for unsaturated polyester resins and gelcoats, supporting customers, translating technical requirements into effective solutions, and partnering with Sales through value-based selling. The position strengthens technical capabilities, drives application excellence, and supports business growth.The responsibilities of the position include, but are not limited to, the following:* Provide expert technical support, product recommendations, and application guidance to customers* Evaluate customer needs and translate them into suitable product and solution offerings* Partner with Sales to prioritize opportunities and support defined market segments* Lead technical service requests, laboratory activities, and issue resolution* Act as a technical advisor to internal stakeholders across functions* Deliver customer and internal technical training programs* Develop technical documentation and support seminars* Travel to customer sites as required (20–40%)In order to be qualified for this role, you must possess the following:**Level of education & Experience in general*** Bachelor’s degree or higher in technical discipline (Chemistry, Materials Science, Engineering, or equivalent)* Demonstrated technical aptitude with experience in project management; people management experience is preferred* Strong computer skills with proficiency in Microsoft Office and familiarity with ERP/MRP systems (e.g., SAP)* Willingness to travel frequently to customer locations**Technical skills*** Minimum 5 years’ experience in composites application support, particularly high-performance resins* Hands-on experience with **unsaturated polyester resins and gelcoats*** Exposure to reactive polymers, composites processing, and testing* Proven ability to deliver results and meet tight deadlines**Behavioural skills*** Results-driven, customer-focused, and collaborative* Strong analytical, problem-solving, and decision-making skills* Effective communicator with strong interpersonal and leadership abilities* Strategic, hands-on, detail-oriented, and self-motivated* Agile, resilient, and committed to SHE compliance**ALTA Performance Materials**is an **Equal Opportunity Employer** committed to fostering a respectful, inclusive, and high-performing workplace for all employees. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable local law. Employment decisions are based on qualifications, merit and business needs.### About Us*Be Part of a Bold New Chapter in Composites Industry, join **ALTA Performance Materials****For decades, we've set the standard for excellence and reliability, elevating the performance in composites. Today, we're writing the next chapter—an independent, future-focused company driven by innovation and a passion for pushing boundaries. Our strength lies in our people: experts and innovators who bring energy and purpose to everything we do. With a portfolio of premium brands and a culture built on trust, proactivity and partnership, we’re shaping the future of composites materials. Join us and help define what’s next.* *www.ALTApm.com*