Head Operations

Elses Digital System Pvt. Ltd. (OPPO); Indore; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading digital solutions company in Indore is seeking an experienced Operations Head to manage internal functions and lead teams across multiple departments. The successful candidate will have over 5 years of operations leadership experience and a proven ability to drive growth and efficiency. This role offers a strategic opportunity to enhance productivity and implement effective operational strategies.

Qualifications

• Minimum 5 years of experience in operations leadership or a similar role.
• Exceptional leadership, delegation, and team-building skills.
• Excellent analytical, problem-solving, and decision-making capabilities.

Responsibilities

• Oversee day-to-day operations across all departments.
• Track performance metrics to ensure operational goals are met.
• Lead recruitment, training, and development initiatives.

Skills

Leadership

Analytical skills

Team-building

Problem-solving

Communication

Education

Bachelor's/Masters in Business Administration or related field

Job description

Operations Head

Location: Head Office Indore M.P.

Company: Elses Digital System Pvt. Ltd. (OPPO)

Experience Required: Minimum 5+ years in a similar operations leadership role.

At Elses Digital System Pvt. Ltd., we believe that strong leadership is the backbone of successful operations. We are looking for a strategic, hands-on, and experienced Operations Head to lead and scale our internal functions across multiple departments including HR, Training, Finance, After-Sales Service, Sales, and Warehouse Ecommerce.

The ideal candidate is a proactive leader with a proven ability to manage cross-functional teams, streamline processes, and drive growth with accountability and innovation.

Key Objectives

• Build and implement a streamlined operational strategy to enhance productivity.
• Improve interdepartmental coordination, efficiency, and effectiveness.
• Strengthen team performance through clear KPIs and leadership mentoring.
• Identify opportunities for cost-saving, innovation, and business growth.
• Align operations with the company's vision and long-term goals.

Responsibilities

• Oversee day-to-day operations across all departments (HR, Finance, Training, Service, Sales, Warehouse, Stores and Website).
• Define and track performance metrics, ensuring operational goals are met.
• Lead recruitment, training, and development initiatives to build high-performing teams.
• Design and enforce company-wide processes, SOPs, and compliance standards.
• Monitor budgets, expenses, and resource utilization efficiently.
• Collaborate with senior leadership to execute business strategies.
• Ensure timely resolution of conflicts, employee grievances, and inter-team issues.
• Promote a positive and productive work culture across the organization.

Required Skills & Qualifications

• Minimum 5 years of experience in operations leadership or a similar role.
• Exceptional leadership, delegation, and team-building skills.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Proficiency in planning, budgeting, and reporting.
• Strong communication and organizational skills.

Preferred Qualifications

• Bachelor's/Masters degree in Business Administration, Operations, or related field.
• Experience in handling Finance, compliance, audits, and performance evaluation systems.

To apply please share resume on email - [e-mail]