Head of Rooms Division

Radisson Hotel Group; Maharashtra; On-site; INR 2,500,000 - 3,600,000; Full time

Benefits offered by this job

up to 53% off your stay as a Team Meme

Guaranteed minimum of 30% off for your

Exclusive Discounts on Breakfast, Food

Job summary

Radisson Hotel Group in Maharashtra is seeking a Head of Rooms Division to lead guest experiences across the rooms portfolio. You will drive service excellence, optimise operations, and mentor a high-performing team to deliver memorable stays.

The role requires proven rooms division leadership, strong problem solving, and a passion for guest satisfaction. You will manage budgeting, standards, and cross-functional collaboration to achieve hotel targets and maintain world-class service.

Qualifications

• Proven experience in rooms division with strong problem-solving capabilities.

Responsibilities

• Ensures the smooth running of the rooms division department, where all aspects of the guest experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Develops and implements plans where rooms division initiatives & hotel targets are achieved.
• Leads and manages the rooms division team, fostering a culture of growth, development and performance within the department.
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers effective programmes that advance service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Leadership

Guest service

Problem-solving

Communication

Integrity

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to lead with flair and finesse? Do you enjoy orchestrating seamless guest experiences? Join Radisson Hotel Group as our Head of Rooms Division and step into a world where your passion for hospitality transforms ordinary stays into extraordinary memories.

We are currently seeking a Head of Rooms Division to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Head of Rooms Division, you bring a heightened sense of leadership, a commitment to delivering exceptional guest experiences and a passion for optimizing the operational excellence of our Rooms Division.

• Ensures the smooth running of the rooms division department, where all aspects of the guest experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Develops and implements plans where rooms division initiatives & hotel targets are achieved.
• Leads and manages the rooms division team, fostering a culture of growth, development and performance within the department.
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers effective programmes that advance service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in rooms division with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.