Head of Product and Engineering - Director

Citibank (Switzerland) AG; Pune District; Hybrid; Confidential; Full time

Job summary

Citibank (Switzerland) AG in Pune is seeking a Director-level Head of Product and Engineering to lead the consolidation and modernization of our global compliance platforms.

You will drive a cloud-native, event-driven architecture, guide AI/automation integration, and manage a large, distributed engineering organization to deliver scalable, high-availability solutions.

Qualifications

• 15+ years in software engineering with 5+ years in engineering leadership.
• Proven track record of platform consolidations and enterprise-wide unifications.
• Deep expertise in high-availability, low-latency distributed systems.
• Experience managing globally distributed teams of 80+ engineers.
• Site leadership experience in a regional engineering hub.

Responsibilities

• Define and execute the technical strategy to consolidate disparate legacy systems.
• Lead cloud-native, microservices-based architecture with sub-second latency.
• Partner with AI/ML teams to embed intelligent routing and automation.
• Oversee engineering budgets, vendor management, and governance.
• Collaborate with Product, Risk, and executives to align roadmaps.

Skills

Experience 15+ yrs

Leadership 5+ yrs

Platform unification

Distributed systems

Global engineering leadership

Site leadership

Education

Bachelor/Master in CS or related

Tools

Temporal

Camunda

Kubernetes

AWS

OpenShift

PostgreSQL

Job description

Director (C15) - Head of Product and Engineering

Location: Pune (Hybrid)

Line of Business: Compliance Technology / Enterprise Technology

About the Role

Are you a product engineering leader who excels at driving massive platform consolidations, leading high-performing global teams, and solving complex distributed systems challenges? Do you believe in solving complex problem through technology simplification and modernisation? At Citi, we are executing a bold, multi-year technology modernisation strategy. A critical pillar of this transformation is the unification of our global compliance enterprise workflow and case management systems.

As the Head of Product and Engineering, you will be the strategic engineering leader and product visionary responsible for driving the consolidation, modernisation, and scaling of our global compliance case management platforms.

In this dual-hatted role, you will:

1. Drive Platform Consolidation: Define and execute the technical strategy to consolidate disparate legacy workflow and case management systems into a single, modern, global platform.
   Architectural Modernization: Lead the transition of core platforms to a cloud-native, microservices-based, and event-driven architecture capable of processing millions of complex events daily with sub-second latency.
   AI & Automation Integration: Partner with AI/ML research teams to embed intelligent routing, automated document processing, and machine learning-driven decision support systems into the core workflow engine.
   Technical Governance: Establish and enforce robust architectural standards, API designs, and data schemas that ensure long-term platform extensibility and maintainability.
   Product leadership: Thought leader and ability to wear the product hat. Ability to drive strategic product decision along with key stakeholders.


2. Global Engineering Leadership & Execution: Manage Globally Distributed Teams: Lead, inspire, and scale a multi-disciplinary engineering organization(75+).
   Foster Engineering Excellence: Establish rigorous standards for code quality, automated testing, CI/CD pipelines, and comprehensive observability (monitoring, tracing, logging) to ensure 99.999% platform availability.
   Operational & Financial Management: Oversee financial planning, resource allocation, vendor management, and operational budgets for your global engineering organisation.
   Cross-Functional Collaboration: Partner closely with Product Management, Operations, Risk, and senior business executives to align engineering roadmaps with business outcomes.


3. India Site Leadership: Site Strategy & Growth: Act as the senior executive and site lead for the regional engineering hub in India.
   Drive local talent acquisition, retention, and career development programs.
   Culture & Collaboration: Build a vibrant, inclusive, and high-performance engineering culture that mirrors the best practices of top-tier product technology companies.
   Local Governance: Ensure compliance with local regulations, operational standards, and corporate policies.

Our Target Tech Stack & Architecture

• Backend & Microservices: Go, Java (Spring Boot), Python, gRPC, REST APIs


• Frontend & Workflows: React, Angular, TypeScript, Modern BPMN/Workflow Engines (e.g., Temporal, Camunda, Flowable)


• Data & Event Streaming: Apache Kafka, Apache Spark, PostgreSQL, MongoDB, Elasticsearch


• Cloud & Infrastructure: Red Hat OpenShift, Kubernetes, AWS, Service Mesh (Istio)


• AI/ML & Analytics: Multi-LLM integrations via secure internal gateways, Vector Databases, Python-based ML pipelines

What We’re Looking For (Qualifications)

Basic Qualifications

• Experience: 15+ years of professional software engineering experience, with 5+ years in an engineering leadership role (Director, Senior Engineering Manager, or equivalent) at Product-Engineering first setup


• Platform Unification: Proven track record of successfully leading large-scale platform consolidations, legacy migrations, or enterprise-wide system unifications.


• Distributed Systems: Deep expertise in designing and operating high-availability, low-latency, and highly secure distributed systems at massive scale.


• Global Leadership: Experience managing globally distributed engineering teams of 80+ engineers, including direct management of engineering managers and principal architects.


• Site Leadership: Proven experience leading a regional engineering site or hub, with a strong track record of building local talent pipelines and fostering a strong engineering culture.

Preferred Qualifications

• Domain Knowledge: Experience in compliance, sanctions, transaction risk, anti-money laundering (AML), fraud detection, or high-scale transactional risk systems is highly desirable but not mandatory.


• Workflow & BPMN Expertise: Familiarity with modern workflow orchestration engines (e.g., Temporal, Camunda) and complex state-machine design.


• Education: Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field.

Why Join Citi?

Unprecedented Scale & Impact: We secure and facilitate the global financial system. The platforms you unify will protect trillions of dollars in daily transactions from financial crime and regulatory risk.

True Autonomy: You will have the mandate, budget, and executive backing to make critical architectural and organizational decisions to achieve our platform unification goals.

Modern Developer Ecosystem: Leverage Citi's state-of-the-art internal developer platforms, including our secure GenAI gateway and modern serverless application frameworks, to accelerate delivery.

And many more reasons…

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Job Family Group: Technology

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Job Family: Applications Development

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Time Type: Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.