Head of EDO Enablement

U.S. Bank; Chennai District; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

U.S. Bancorp India is seeking an Enterprise Delivery Leader to establish and run the EDO Global Competency Center operating model. You will build scalable delivery teams and drive consistent execution across pillars, align resources to priorities, and lead portfolio planning with executive dashboards and risk management.

The role encompasses workforce strategy, talent development, and an integrated PMO to enable data strategy, governance, and innovation across the organization.

Qualifications

• Experience establishing and leading enterprise delivery operating models.
• Ability to create scalable delivery teams across multiple pillars.
• Proven track record driving delivery consistency via standard processes.

Responsibilities

• Establish and lead the EDO Global Competency Center operating model.
• Create scalable delivery teams that support all EDO pillars.
• Drive execution consistency through common processes, standards, and delivery practices.
• Align GCC resources to strategic EDO priorities and roadmaps.
• Lead enterprise-scale delivery planning across portfolios and initiatives.
• Maintain a consolidated view of delivery commitments, dependencies, risks and outcomes across pillars.
• Own GCC workforce strategy including hiring, onboarding, talent development, and succession planning.
• Build and manage talent pools across Data Engineering, Data Product Management, Data Governance, Data Quality, MDM, Data Operations, Business Analysis, Program Management, AI & Innovation.
• Establish flexible staffing models and optimize capacity planning across the EDO portfolio.
• Develop talent development programs and competency frameworks.
• Establish a centralized EDO PMO and define standards for PM, Agile, governance, reporting, KPI, risk.
• Drive automation and continuous improvement across EDO and provide executive reporting.

Job description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Key Responsibilities

• Enterprise Delivery Leadership
  • Establish and lead the EDO Global Competency Center operating model.
  • Create scalable delivery teams that support all EDO pillars.
  • Drive execution consistency through common processes, standards, and delivery practices.
  • Ensure alignment of GCC resources to strategic EDO priorities and roadmaps.
  • Lead enterprise-scale delivery planning across multiple portfolios and initiatives.
  • Maintain a consolidated view of delivery commitments, dependencies, risks, and outcomes across all pillars.
• Resource & Workforce Management
  • Own GCC workforce strategy including hiring, onboarding, talent development, and succession planning.
  • Build and manage talent pools across: Data Engineering, Data Product Management, Data Governance, Data Quality, MDM, Data Operations, Business Analysis, Program Management, AI & Innovation.
  • Establish flexible staffing models that allow resources to be deployed across pillar priorities.
  • Optimize capacity planning and resource allocation across the EDO portfolio.
  • Develop talent development programs and competency frameworks.
• Program Execution & PMO Governance
  • Establish a centralized EDO Program Management Office (PMO).
  • Define standards for: Project management, Agile delivery, Portfolio governance, Financial reporting, KPI measurement, Risk management.
  • Facilitate monthly and quarterly planning and execution reviews.
  • Drive transparency through executive dashboards and delivery reporting.
  • Lead portfolio-level issue resolution and escalation management.
• Pillar Enablement
  • Data Strategy & Administration: Support strategy execution and enterprise-wide operating model implementation.
  • Data Product Enablement & Execution: Provide delivery teams, product managers, scrum leadership, and engineering support; Accelerate onboarding of new data products.
  • Master Data Management: Supply MDM analysts, stewards, implementation specialists, and support teams; Drive operational scaling across MDM domains.
  • Data Innovation & Tools and Data Operations: Build innovation engineering teams and support proof-of-concept delivery; Establish reusable capability centers for AI, GenAI, and advanced analytics; Supply operational support engineers and platform specialists; Drive standardization of operational processes and service management.
  • Data Risk & Governance: Provide governance analysts, metadata specialists, and quality resources; Support enterprise remediation and compliance initiatives.
• GCC Operating Model & Transformation
  • Define global delivery locations and sourcing strategies.
  • Establish vendor and managed-service governance.
  • Create reusable accelerators, templates, frameworks, and best practices.
  • Drive automation and continuous improvement initiatives across EDO.
  • Measure GCC effectiveness through productivity, quality, speed-to-delivery, and stakeholder satisfaction metrics.
• Executive Stakeholder Management
  • Serve as the execution partner to all EDO pillar heads.
  • Chair monthly cross-pillar execution reviews.
  • Facilitate dependency management across portfolios.
  • Provide executive leadership reporting on delivery health, capacity, risks, and outcomes.
  • Promote a culture of collaboration, accountability, and continuous improvement.
• #LI-DNI

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting.

U.S. Bancorp India is a part of the U.S. Bank family. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what you excel at—all from Day One.