Head of EDO Enablement

Us Bank; Chennai District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

U.S. Bancorp India seeks an experienced leader to establish and run the Enterprise Delivery Office (EDO) PMO. Lead cross-functional delivery across pillars including data governance, product management, and analytics, ensuring consistent practices and visibility.

You will drive workforce strategy, scalable delivery teams, and executive-level reporting on progress, risks, and outcomes within a global banking context.

Qualifications

• Experience leading large-scale delivery organizations or programs.
• Strong ability to define and implement PMO standards and governance.
• Proven track record building scalable delivery models across portfolios.
• Expertise in capacity planning, staffing, and talent development.
• Executive stakeholder management and clear reporting skills.

Responsibilities

• Establish and lead the centralized EDO PMO with standard practices.
• Define and enforce project management, agile delivery, and governance standards.
• Coordinate monthly/quarterly delivery planning and reviews.
• Manage workforce strategy, talent pools, and capacity across pillars.
• Provide executive updates on delivery health, risks, and outcomes.

Skills

Leadership

Program Management

PMO Governance

Delivery Leadership

Agile Delivery

Job description

At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Key Responsibilities

Enterprise Delivery Leadership

• Establish and lead the EDO Global Competency Center operating model.
• Create scalable delivery teams that support all EDO pillars.
• Drive execution consistency through common processes, standards, and delivery practices.
• Ensure alignment of GCC resources to strategic EDO priorities and roadmaps.
• Lead enterprise-scale delivery planning across multiple portfolios and initiatives.
• Maintain a consolidated view of delivery commitments, dependencies, risks, and outcomes across all pillars.

Resource & Workforce Management

• Own GCC workforce strategy including hiring, onboarding, talent development, and succession planning.
• Build and manage talent pools across:
  • Data Engineering
  • Data Product Management
  • Data Governance
  • Data Quality
  • MDM
  • Data Operations
  • Business Analysis
  • Program Management
  • AI & Innovation
• Establish flexible staffing models that allow resources to be deployed across pillar priorities.
• Optimize capacity planning and resource allocation across the EDO portfolio.
• Develop talent development programs and competency frameworks.

Program Execution & PMO Governance

• Establish a centralized EDO Program Management Office (PMO).
• Define standards for:
  • Project management
  • Agile delivery
  • Portfolio governance
  • Financial reporting
  • KPI measurement
  • Risk management
• Facilitate monthly and quarterly planning and execution reviews.
• Drive transparency through executive dashboards and delivery reporting.
• Lead portfolio-level issue resolution and escalation management.

Pillar Enablement

Partner with each pillar leader to provide execution support

Data Strategy & Administration

• Support strategy execution and enterprise-wide operating model implementation.
• Provide program management and business operations resources.

Data Product Enablement & Execution

• Provide delivery teams, product managers, scrum leadership, and engineering support.
• Accelerate onboarding of new data products.

Master Data Management

• Supply MDM analysts, stewards, implementation specialists, and support teams.
• Drive operational scaling across MDM domains.

Data Innovation & Tools and Data Operations

• Build innovation engineering teams and support proof-of-concept delivery.
• Establish reusable capability centers for AI, GenAI, and advanced analytics.
• Supply operational support engineers and platform specialists.
• Drive standardization of operational processes and service management.

Data Risk & Governance

• Provide governance analysts, metadata specialists, and quality resources.
• Support enterprise remediation and compliance initiatives.

GCC Operating Model & Transformation

• Define global delivery locations and sourcing strategies.
• Establish vendor and managed-service governance.
• Create reusable accelerators, templates, frameworks, and best practices.
• Drive automation and continuous improvement initiatives across EDO.
• Measure GCC effectiveness through productivity, quality, speed-to-delivery, and stakeholder satisfaction metrics.

Executive Stakeholder Management

• Serve as the execution partner to all EDO pillar heads.
• Chair monthly cross-pillar execution reviews.
• Facilitate dependency management across portfolios.
• Provide executive leadership reporting on delivery health, capacity, risks, and outcomes.
• Promote a culture of collaboration, accountability, and continuous improvement.

#LI-DNI

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.