Head Medical Services

Livasa Hospitals; Mohali; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Livasa Hospitals in Mohali, Punjab is seeking a senior Clinical Leader to oversee OPD, IPD, Emergency, ICU, OT, and specialty services. The role prioritizes regulatory compliance, quality improvement, and patient safety across clinical departments.

The candidate will supervise medical staff, manage medico-legal processes, and drive accreditation initiatives while coordinating with administration and external agencies to enhance service delivery and outcomes.

Qualifications

• Experience in implementing and monitoring clinical protocols and statutory compliance.
• Strong leadership in managing medical staff, RMOs, and clinical departments.
• Ability to handle medico-legal matters, audits, and regulatory inspections.
• Coordination with operations, nursing, quality, and support services.

Responsibilities

• Oversee all clinical operations across OPD, IPD, Emergency, ICU, OT, and specialty services.
• Ensure compliance with NMC/MCI, Clinical Establishment Act, Biomedical Waste Act, and hospital SOPs.
• Drive NABH/JCI accreditation, clinical audits, infection control, and quality improvement.
• Supervise recruitment, deployment, training, and evaluation of consultants, RMOs, and medical staff.
• Ensure proper handling, documentation, and reporting of medico-legal cases (MLC).
• Establish and monitor patient safety protocols, resolve escalated clinical grievances, and enhance patient satisfaction.
• Chair/participate in clinical governance committees Ethics, Mortality Review, Infection Control, CPR, Blood Transfusion, etc.
• Provide leadership in disaster preparedness, medical emergencies, and outbreak control.
• Coordinate with government bodies, regulatory agencies, empanelled institutions, and external stakeholders.
• Advise senior management on clinical strategy, hospital policies, and service line development.
• Monitor clinical KPIs, mortality/morbidity trends, and operational dashboards for board review.

Skills

Clinical leadership

Governance & compliance

Quality & accreditation

Medical manpower management

Medico-legal oversight

Patient safety & experience

Committee leadership

Emergency & crisis management

Liaison & representation

Strategic input

MIS & reporting

Job description

• Clinical Leadership: Oversee all clinical operations across OPD, IPD, Emergency, ICU, OT, and specialty services.
• Governance & Compliance: Ensure compliance with NMC/MCI, Clinical Establishment Act, Biomedical Waste Act, and hospital SOPs.
• Quality & Accreditation: Drive NABH/JCI accreditation, clinical audits, infection control, and continuous quality improvement.
• Medical Manpower Management: Supervise recruitment, deployment, training, and evaluation of consultants, RMOs, and medical staff.
• Medico-Legal Oversight: Ensure proper handling, documentation, and reporting of medico-legal cases (MLC).
• Patient Safety & Experience: Establish and monitor patient safety protocols, resolve escalated clinical grievances, and enhance patient satisfaction.
• Committee Leadership: Chair/participate in clinical governance committees Ethics, Mortality Review, Infection Control, CPR, Blood Transfusion, etc.
• Emergency & Crisis Management: Provide leadership in disaster preparedness, medical emergencies, and outbreak control.
• Liaison & Representation: Coordinate with government bodies, regulatory agencies, empanelled institutions, and external stakeholders.
• Strategic Input: Advise senior management on clinical strategy, hospital policies, and service line development.
• MIS & Reporting: Monitor clinical KPIs, mortality/morbidity trends, and operational dashboards for board review.

Skills Required

• Experience in implementing and monitoring clinical protocols, SOPs, and statutory compliance
• Strong leadership in managing medical staff, RMOs, and clinical departments
• Ability to handle medico-legal matters, audits, and regulatory inspections
• Coordination with operations, nursing, quality, and support services