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VISL is seeking a senior HR leader to own the people processes, policies, and systems across regions. You will design and document COE offerings, establish controls, and drive adoption of scalable HR practices in collaboration with Finance, IT and leadership.
You will lead compensation design, performance management, payroll governance and HR technology modernization, ensuring timely, compliant processes and data-driven decisions.
Own the design of VISL’s people processes, policies and systems, and the change work needed for them to be adopted. The COE makes sure regions execute simple, well-designed and well-controlled processes, and that concept development, design and stakeholder alignment no longer depend on the CPO alone.
Targets for each measure are set in the annual goal-setting cycle.
Internal External
Education MBA / PGDM in HR or equivalent; C&B certification an advantage
Experience 15+ years in HR, including 5+ years leading COE, C&B or HR operations teams in a multi-location organization
Knowledge and skills
All 14 competencies that apply at Level 5 in the Vashi competency framework are listed. Must-have competencies are critical for success in this role and are assessed first at selection; good-to-have competencies are developed in the role.
Competency Priority QUICO value What it looks like in this role
Cultivates Innovation Thought Must-have Innovation, Frugality & Sustainability Designs new and better HR processes, pilots them and scales what works.
Balancing Stakeholders Thought Must-have Unified in Integrity Designs processes that work for employees, managers, regions, Finance and the leadership at once.
Digital Quotient Thought Must-have Innovation, Frugality & Sustainability Sets the HR technology and automation roadmap; uses data for decisions on pay, talent and process.
Optimises Work Processes Results Must-have Innovation, Frugality & Sustainability Simplifies and integrates people processes so regions deliver without intensive oversight.
Ensures Accountability Results Must-have Ownership & Entrepreneurial Spirit Holds stream leads and partners to clear metrics, milestones and controls.
Instills trust Self Must-have Unified in Integrity Protects confidential pay and employee data; is consistent and transparent in decisions.
Customer Focus Thought Good-to-have Customer Centricity & Service Excellence Designs processes around what employees and managers actually need; uses their feedback to improve.
Resourcefulness Results Good-to-have Innovation, Frugality & Sustainability Balances many streams and partners; builds capability without adding cost unnecessarily.
Closing Capability Results Good-to-have Quality & On-Time Excellence Delivers annual cycles and projects to deadline, every time.
Collaborates People Good-to-have Unified in Integrity Co-designs with Field HR, Administration, Finance and IT rather than designing in isolation.
Attracts Top Talent People Good-to-have — Builds a strong specialist team in C&B, analytics, L&D and HR operations.
Drives engagement People Good-to-have Unified in Integrity Keeps the COE team motivated and recognises good work.
Situational adaptability Self Good-to-have Ownership & Entrepreneurial Spirit Re-prioritises the design agenda as business and integration needs change.
Self-development Self Good-to-have — Keeps own expertise current in C&B, HR technology and talent practice.
Behaviors as defined in the Vashi competency framework (BARS) for this level. The full rating anchors are used in the competency-based interview guide and performance reviews.
Cultivates Innovation Creating new and better ways for the organization to be successful.
Balancing Stakeholders Anticipating and balancing the needs of multiple stakeholders.
Digital Quotient Ability to understand, adopt, and leverage digital technologies to improve operational efficiency, decision-making, and customer experience.
Optimises Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Ensures Accountability Holding self and others accountable to meet commitments.
Instills trust Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Customer Focus Building strong customer relationships and delivering customer‑centric solutions.
Resourcefulness Balancing many streams.
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Value What it means in this role
Quality & On-Time Excellence Delivers accurate payroll, compliance and cycles on time, every time.
Unified in Integrity Keeps pay, performance and personal data confidential and decisions fair.
Innovation, Frugality & Sustainability Uses automation and partners frugally to scale HR without proportional cost.
Customer Centricity & Service Excellence Designs processes around the needs of employees and managers.
Ownership & Entrepreneurial Spirit Owns the people‑process agenda end‑to‑end and drives it to adoption.
Required Skills
Goal Setting Salary benchmarking and salary structuring Total Rewards Compensation & Benefits PMS