Head -DP & KYC Operations

Intellectual Capital HR Consulting Pvt. Ltd.; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. is seeking a Head of DP & KYC Operations in Mumbai to oversee Demat account activities, KYC processing, and client onboarding within a regulated framework.

You will lead a DP & KYC team, ensure compliance with SEBI/NSDL/CDSL, and drive process improvements, documentation, and reporting to senior management.

Qualifications

• Graduate or Postgraduate in Finance, Commerce, or related field.
• 5–12 years of experience in DP operations, KYC, or back-office operations in a stock broking/financial services firm.
• Strong knowledge of NSDL/CDSL operations, SEBI KYC regulations, and account opening processes.
• Hands-on experience with DP software, KYC verification platforms, and MIS reporting.
• Excellent leadership, communication, and process management skills.
• Detail-oriented, process-driven, and compliance-focused.

Responsibilities

• Oversee DP Operations including Demat account opening, transfers, dematerialization, rematerialization, and closures.
• Manage end-to-end KYC and client onboarding processes (Retail, HNI, Institutional).
• Ensure SEBI, NSDL/CDSL and exchange regulatory compliance and maintain audit trails.
• Lead DP & KYC operations team, develop SOPs, set KPIs and monitor performance.
• Prepare reports on Demat operations, KYC compliance, and onboarding metrics; flag operational risks.
• Coordinate with DP software providers, KYC vendors, and IT for system upgrades and automation.

Skills

Leadership

KYC compliance

DP operations

Regulatory compliance

Process improvement

Team management

Vendor coordination

MIS reporting

Education

Graduate or Postgraduate in Finance/Commerce

Tools

DP software

KYC platforms

Job description

Role & responsibilities

Job Title: Head DP & KYC Operations

Job Summary:

The Head of DP & KYC will oversee all operations related to Depository Participant (Demat)

accounts, KYC processing, and client onboarding. The role ensures compliance with regulatory

requirements, smooth account management, and operational efficiency while leading the DP & KYC

team.

Key Responsibilities:

1. DP Operations

• Oversee Demat account opening, transfers, dematerialization, rematerialization, and closures.
• Coordinate with NSDL/CDSL and Depository Participants to ensure smooth functioning.
• Monitor Demat account reconciliations, settlements, and exception handling.
• Ensure timely execution of corporate actions like bonus, splits, dividends, etc.

2. KYC & Client Onboarding

• Manage the end-to-end client onboarding process (Retail, HNI, Institutional).
• Ensure KYC verification as per SEBI, exchange, and internal guidelines.
• Oversee account documentation, verification, and approval processes.
• Handle escalations in KYC discrepancies or incomplete documentation.

3. Compliance & Regulatory Oversight

• Ensure compliance with SEBI, NSDL/CDSL, and exchange regulations.
• Maintain audit trails and documentation for regulatory inspections.
• Conduct periodic internal audits of DP & KYC processes.

4. Team Leadership & Process Management

• Lead, mentor, and manage DP & KYC operations team.
• Develop and implement process improvements and standard operating procedures (SOPs).
• Set KPIs and monitor team performance for efficiency and accuracy.

5. MIS & Reporting

• Prepare regular reports on Demat account operations, KYC compliance, and onboarding metrics.
• Report exceptions, pending cases, and operational risks to senior management.
• Support management in decision-making with accurate operational data.

6. Technology & Vendor Coordination

• Liaise with KYC verification vendors, DP software providers, and IT teams.
• Implement automation and system upgrades for faster processing and accuracy.

Required Skills & Qualifications:

• Graduate or Postgraduate in Finance, Commerce, or related field.
• 5–12 years of experience in DP operations, KYC, or back-office operations in a stock broking/financial services firm.
• Strong knowledge of NSDL/CDSL operations, SEBI KYC regulations, and account opening processes.
• Hands-on experience with DP software, KYC verification platforms, and MIS reporting.
• Excellent leadership, communication, and process management skills.
• Detail-oriented, process-driven, and compliance-focused.