Head -DP & KYC Operations

Intellectual Capital HR Consulting Pvt. Ltd.; Kolkata District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. in Kolkata seeks a Head DP & KYC Operations to lead the Demat and KYC functions, ensuring regulatory compliance and efficient client onboarding. The role oversees DP/KYC processes, team performance, and SOP implementation.

You will coordinate with NSDL/CDSL and exchanges, monitor reconciliations, and drive process improvements to enhance accuracy and turnaround times across all DP operations.

Qualifications

• Graduate or postgraduate in Finance, Commerce, or related field.
• 5–12 years of experience in DP operations, KYC, or back-office in financial services.
• Strong knowledge of NSDL/CDSL operations, SEBI KYC regulations, and onboarding.

Responsibilities

• Oversee DP operations including opening, transfers, dematerialization, rematerialization and closures.
• Coordinate with NSDL/CDSL and DP to ensure smooth functioning.
• Monitor reconciliations, settlements and exception handling.
• Ensure timely execution of corporate actions like bonus and dividends.
• Manage end-to-end client onboarding (Retail, HNI, Institutional) with KYC verification.
• Oversee documentation, verification and approvals; handle KYC discrepancies.
• Ensure compliance with SEBI, NSDL/CDSL and exchange regulations; conduct audits.
• Lead, mentor and optimize DP & KYC team; implement SOPs and KPIs.
• Prepare reports on DP operations, KYC compliance and onboarding metrics.

Skills

Leadership

Communication

Process management

Regulatory compliance

Attention to detail

Education

Graduate or Postgraduate in Finance, Commerce, or related field

Tools

DP software

KYC verification platforms

MIS reporting tools

Job description

Role & responsibilities

Job Title: Head DP & KYC Operations

Job Summary:

The Head of DP & KYC will oversee all operations related to Depository Participant (Demat) accounts, KYC processing, and client onboarding. The role ensures compliance with regulatory requirements, smooth account management, and operational efficiency while leading the DP & KYC team.

Key Responsibilities

1. DP Operations
   • Oversee Demat account opening, transfers, dematerialization, rematerialization, and closures.
   • Coordinate with NSDL/CDSL and Depository Participants to ensure smooth functioning.
   • Monitor Demat account reconciliations, settlements, and exception handling.
   • Ensure timely execution of corporate actions like bonus, splits, dividends, etc.
2. KYC & Client Onboarding
   • Manage the end-to-end client onboarding process (Retail, HNI, Institutional).
   • Ensure KYC verification as per SEBI, exchange, and internal guidelines.
   • Oversee account documentation, verification, and approval processes.
   • Handle escalations in KYC discrepancies or incomplete documentation.
3. Compliance & Regulatory Oversight
   • Ensure compliance with SEBI, NSDL/CDSL, and exchange regulations.
   • Maintain audit trails and documentation for regulatory inspections.
   • Conduct periodic internal audits of DP & KYC processes.
4. Team Leadership & Process Management
   • Lead, mentor, and manage DP & KYC operations team.
   • Develop and implement process improvements and standard operating procedures (SOPs).
   • Set KPIs and monitor team performance for efficiency and accuracy.
5. MIS & Reporting
   • Prepare regular reports on Demat account operations, KYC compliance, and onboarding metrics.
   • Report exceptions, pending cases, and operational risks to senior management.
   • Support management in decision-making with accurate operational data.
6. Technology & Vendor Coordination
   • Liaise with KYC verification vendors, DP software providers, and IT teams.
   • Implement automation and system upgrades for faster processing and accuracy.

Required Skills & Qualifications

• Graduate or Postgraduate in Finance, Commerce, or related field.
• 5–12 years of experience in DP operations, KYC, or back-office operations in a stock broking/financial services firm.
• Strong knowledge of NSDL/CDSL operations, SEBI KYC regulations, and account opening processes.
• Hands-on experience with DP software, KYC verification platforms, and MIS reporting.
• Excellent leadership, communication, and process management skills.
• Detail-oriented, process-driven, and compliance-focused.