Head DP and KYC Operations

Intellectual Capital HR Consulting Pvt. Ltd.; Ernakulam; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. seeks a Head of DP & KYC Operations in Kochi, Kerala, to lead Demat account operations, KYC processing, and client onboarding.

The role ensures regulatory compliance and operational efficiency while guiding the DP & KYC team to achieve high-quality outcomes. The candidate will oversee Demat processing, KYC verification, and onboarding workflows across Retail, HNI and Institutional clients, coordinating with NSDL/CDSL, regulators and vendors.

Qualifications

• 5–12 years of experience in DP operations, KYC or back-office roles in financial services.
• Knowledge of NSDL/CDSL operations, SEBI KYC regulations, and account opening processes.
• Experience with DP software, KYC verification platforms, and MIS reporting.
• Strong leadership, communication and process-management abilities.

Responsibilities

• Oversee DP operations including Demat account openings, transfers, dematerialization, rematerialization and closures.
• Manage end-to-end KYC and client onboarding for Retail, HNI and Institutional clients with compliance.
• Ensure compliance with SEBI, NSDL/CDSL and exchange regulations; maintain audit trails.
• Lead and develop the DP & KYC team; implement SOPs and KPIs.
• Prepare MIS reports on operations, onboarding metrics and regulatory compliance.
• Coordinate with KYC vendors, DP software providers and IT teams; drive automation.

Skills

DP operations

KYC

Back-office operations

Leadership

Process management

Education

Graduate or PG in Finance/Commerce

Tools

DP software

KYC platforms

MIS reporting

Job description

Job Title: Head DP & KYC Operations

Job Summary:

The Head of DP & KYC will oversee all operations related to Depository Participant (Demat) accounts, KYC processing, and client onboarding. The role ensures compliance with regulatory requirements, smooth account management, and operational efficiency while leading the DP & KYC team.

Key Responsibilities:

1. DP Operations

• Oversee Demat account opening, transfers, dematerialization, rematerialization, and closures.
• Coordinate with NSDL/CDSL and Depository Participants to ensure smooth functioning.
• Monitor Demat account reconciliations, settlements, and exception handling.
• Ensure timely execution of corporate actions like bonus, splits, dividends, etc.

2. KYC & Client Onboarding

• Manage the end-to-end client onboarding process (Retail, HNI, Institutional).
• Ensure KYC verification as per SEBI, exchange, and internal guidelines.
• Oversee account documentation, verification, and approval processes.
• Handle escalations in KYC discrepancies or incomplete documentation.

3. Compliance & Regulatory Oversight

• Ensure compliance with SEBI, NSDL/CDSL, and exchange regulations.
• Maintain audit trails and documentation for regulatory inspections.
• Conduct periodic internal audits of DP & KYC processes.

4. Team Leadership & Process Management

• Lead, mentor, and manage DP & KYC operations team.
• Develop and implement process improvements and standard operating procedures (SOPs).
• Set KPIs and monitor team performance for efficiency and accuracy.

5. MIS & Reporting

• Prepare regular reports on Demat account operations, KYC compliance, and onboarding metrics.
• Report exceptions, pending cases, and operational risks to senior management.
• Support management in decision-making with accurate operational data.

6. Technology & Vendor Coordination

• Liaise with KYC verification vendors, DP software providers, and IT teams.
• Implement automation and system upgrades for faster processing and accuracy.

Required Skills & Qualifications:

• Graduate or Postgraduate in Finance, Commerce, or related field.
• 5–12 years of experience in DP operations, KYC, or back-office operations in a stock broking/financial services firm.
• Strong knowledge of NSDL/CDSL operations, SEBI KYC regulations, and account opening processes.
• Hands-on experience with DP software, KYC verification platforms, and MIS reporting.
• Excellent leadership, communication, and process management skills.
• Detail-oriented, process-driven, and compliance-focused.