HCP Engagement- Contracting - Experienced Associate

PwC Acceleration Center India; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center India is seeking an Experienced Associate in HCP Engagement-Contracting to drive contract lifecycle efficiency. You will work with clients to analyze needs, develop operational strategies, and implement technology solutions and process automation within our operations consulting team.

You will collaborate with business owners, legal teams, and external experts to ensure compliant contracting and reliable delivery, while growing your skills in advisory, assurance, tax and

Qualifications

• Bachelor's degree required.
• 2-4 years of experience in contracting/operations.
• Proficiency in English (oral and written).
• Familiarity with contract templates, redlining, and amendment management.
• Experience with contract lifecycle systems (Icertis, Conga, Veeva, SAP Ariba, Salesforce, DocuSign).

Responsibilities

• Manages creation, processing, and execution of HCP/HCO contracts using standard templates.
• Ensures documentation is complete, accurate, and compliant with policies and regulations.
• Collaborates with business owners, legal teams, and external experts on contract lifecycle activities.
• Analyzes client operational processes to identify improvement areas and productivity gains.
• Develops strategies to optimize operational efficiency and drive performance.
• Implements technology solutions and process automation to streamline operations.
• Advises on operational excellence frameworks and data-driven decision making.
• Supports project management to ensure timely delivery of solutions.
• Applies lean and Six Sigma methodologies to improve quality and efficiency.
• Gathers and interprets data to inform operational strategies.

Skills

Contract management

HCP/HCO engagement

Stakeholder communication

Process optimization

Operational excellence

Education

Bachelor's degree

2-4 years experience

Tools

Icertis

Conga

Veeva

SAP Ariba

Salesforce

DocuSign

Job description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As an Experienced Associate in HCP Engagement-Contracting, you will play a pivotal role in optimizing operational efficiency and effectiveness within our operations consulting team. You will work closely with clients to analyze their needs, develop operational strategies, and provide guidance to streamline processes, enhance productivity, and drive business performance. Within our Business & Supply Chain Operations practice, you will focus on delivering innovative solutions that improve operational performance and implement technology solutions, process automation, and operational excellence frameworks.

As an Associate, you will be driven by curiosity and contribute to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. In this role at PwC Acceleration Center India, you will be expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. Embrace the opportunity to learn and grow in a fast-paced environment, adapting to diverse client needs and challenges.

Responsibilities

• The Contracting Specialist plays a critical role in managing the creation, processing, and execution of HCP/HCO contracts using standard templates within the system of record. This role confirms that all contractual documentation is complete, accurate, and compliant with internal policies and relevant regulations.
• The ideal candidate will handle high contract volumes with precision, attention to detail, and strong stakeholder communication. This position requires effective collaboration with business owners, legal teams, and external experts to support contract lifecycle activities through execution and amendment.
• Manage the creation and processing of HCP/HCO contracts using standard templates in the system of record. Review and proofread contracts for completeness, accuracy, and alignment with internal policies. Coordinate with the relevant reporting team to ensure contracts for applicable markets are submitted for upload into the appropriate transparency reporting system in a timely manner
• Analyzing client operational processes to identify areas for improvement and enhance productivity
• Developing strategies to optimize operational efficiency and drive business performance
• Implementing technology solutions and process automation to streamline operations
• Collaborating with clients to provide guidance on operational excellence frameworks
• Conducting operational analysis to support decision-making and strategic planning
• Utilizing process mapping and optimization techniques to improve service operations
• Supporting the development and execution of operations management strategies
• Engaging in project management tasks to validate timely delivery of solutions
• Applying lean process improvement and Six Sigma methodologies to enhance quality and efficiency
• Gathering and interpreting data to inform operational strategies and solutions

What You Must Have

• At least a Bachelor's degree
• At least 2-4 years of experience
• Oral and written proficiency in English required
• Strong understanding of compliance and regulatory frameworks related to HCP/HCO contracting (e.g., Sunshine Act, Anti-Kickback Statute)
• Experience with standard contract templates, redlining processes, and amendment management
• Familiarity with contract lifecycle management systems or similar tools (e.g., Icertis, Conga, Veeva, SAP Ariba, Salesforce, DocuSign).

What Sets You Apart

• Good experience in contract management, legal operations, or HCP/HCO engagement within healthcare, life sciences, or consulting
• Familiarity with e-signature platforms such as Adobe Sign or DocuSign, including defined approval workflows
• Support team reporting activities, confirming deliverables are met on or ahead of deadlines
• Utilizing automation solutions for operational efficiency
• Implementing business process improvement strategies
• Applying Six Sigma methodologies for process optimization
• Engaging in operational analysis and strategy development
• Developing competitive advantage through emerging technologies
• Excelling in communication and active listening skills
• Demonstrating intellectual curiosity and adaptability in fast-paced environments