HCLTech Hiring For Business Analyst – Insurance Domain at Chennai

Job details

Job Title: Business Analyst

Designation: Senior/Lead Analyst

Location: Chennai Navalur

Purpose of the role

• To contribute to the achievement of HCL goals by supporting the objectives and goals of the Business Change team.
• To work with existing and new clients to demonstrate expertise and promote HCL to a high standard.
• To produce high-quality documentation meeting company standards for issuing to and approval by internal and external stakeholders.
• To ensure all recommendations and solutions are designed with operational needs in mind balanced against initial and ongoing costs, compliant outcomes, and client expectations.
• To work with the BS&S team to support systems development and ensure UAT testing plans/execution are approved in line with business expectations.
• To manage and aid transition to service delivery ensuring that all documentation, procedures, and knowledge transfer to stakeholders are approved and completed before release of new items.
• To supply appropriate management information as and when required.

Key tasks and responsibilities

• To undertake an initial analysis of items received to demonstrate an understanding of the requirements, working with operations, to ensure a choice of solutions can be presented.
• To produce an impact assessment for approval by internal/external stakeholders.
• To ensure all documentation (E.g. Impact Assessment / Business requirement specification) is delivered to a high standard and is approved by all internal and external counterparts.
• Following the initial approval of costs, work with key stakeholders to produce detailed project documentation identifying key requirements and responsibilities to deliver the required outcome.
• Where appropriate, work with systems analysts to assist with the understanding of required changes.
• Where appropriate, work with internal and external stakeholders to ensure policyholder documentation is issued to the expected standards.
• To assist the test team with regards to creating and approving a required test plan.
• To provide operational sign-off, prior to systems release, through the final approval of any UAT evidence and to undertake operational verification of the enhancements following release.
• To engage with operational stakeholders, ensuring employees have an appropriate understanding of the item being delivered through Business Change.
• To manage, and own the integration of, items into BAU and to identify/evaluate further opportunities for operational change as part of continuous improvement.
• Maintain high levels of productivity and quality, whilst supporting colleagues and stakeholders.
• Ensure all regular events, including audit activities and actions, are completed/escalated.
• To adhere to local and corporate governance and controls ensuring business operating systems and procedures are utilised/updated as necessary.
• To adhere to all HCL policies and procedures.
• To comply with industry and regulatory requirements.
• Application of OpEX principles/focus on customer outcomes.
• Promote good standards of professional working including verbal and written communication within a service delivery environment.
• Support the achievement of the Business Change team terms of reference and performance standards by undertaking activities relevant to the needs of the business.

Person Specification

Education/Qualifications/Training

• Graduation in any stream.
• MBA.
• CFA Certification from CII, UK.
• CBAP certification (from International Institute of Business Analysis, US).

Specific Job Skills

• Awareness of Financial Services regulatory boundaries.
• MS Office experience.
• Operate within a workflow management environment.
• Excellent communication skills verbal and written.
• Understanding of SQL.
• Understanding of core insurance applications.
• Workforce planning knowledge.
• Understanding of Operational Processes and procedures.

Experience

• At least 30 months of experience as Life & Pensions Business Analyst, or, at least 60 months of experience in Life & Pensions operations.
• Proven track record of delivering to a high standard in an operational environment.
• Proven track record in the ability to influence and achieve results.
• Experience of managing process and/or cultural change.
• At least 2 years of experience of working in the UK Life and Pensions area.
• Experience of working within a business process outsourcing environment.

Core Competencies (HCL Standards)

• Strategic Commercial Awareness.
• Change & Innovation.
• The need to work in a regulatory environment.
• Delivering Excellence.
• Team player.
• Inspirational Leader.

Interested Candidates can share their resume at [Confidential Information].