Guest Sevice Associate

The Indian Hotels Company Limited; Patna; On-site; INR 240,000 - 360,000; Full time

Job summary

The Indian Hotels Company Limited (IHCL) is seeking a Guest Service Associate to join the Front Office team in Patna. The role focuses on delivering exceptional guest experiences and coordinating front desk operations.

Candidates should be customer-focused and able to work in a fast-paced hospitality environment; training will be provided to ensure service standards across IHCL properties in Bihar.

Skills

Effective Communication

Resilience

Accountability

Teamwork

Judgement & Analysis

Learning Agility

Job description

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Title: Guest Sevice Associate

9 Oct 2026

Department: Front Office

Job requisition ID: 17583

Description

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Essential Job Tasks

Areas of Responsibility

Required Qualifications

Work Experience

Languages Needed in Position

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.