Guest Service Associate

The Indian Hotels Company Limited; Chennai; On-site; INR 250,000 - 450,000; Full time

Job summary

IHCL in Chennai (India) is seeking a Guest Service Associate to deliver warm, efficient service at our front desk and lobby areas. You will greet guests, assist with check-in/check-out, manage inquiries, and coordinate with various hotel departments to ensure a seamless guest experience.

The ideal candidate demonstrates excellent communication, a friendly demeanor, and a customer-centric approach in a fast-paced hospitality environment.

Job description

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Title: Guest Service Associate

19 Oct 2026

Department: Food & Beverage

Job requisition ID: 16689

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.�

Behavioural Competencies

Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.