Guest Service Associate - F&B Service

Radisson Hotel Group; Mumbai City; On-site; INR 279,000 - 390,600; Full time

Job summary

Join Radisson Hotel Group as a Guest Service Associate in the Food & Beverage department, where you'll deliver exceptional service and experiences to guests. This entry-level position requires a passion for hospitality and a commitment to guest satisfaction. You will support operations, enhance guest experiences, and work collaboratively in a vibrant hotel environment.

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Hands-on approach, can-do work style.
• Commitment to delivering exceptional guest service.

Responsibilities

• Supports the smooth running of the food & beverage department.
• Works as part of a team to maximize guest satisfaction.
• Ensures all work is carried out in a timely and professional manner.

Skills

Fast-Paced Experience

Strong Communication Skills

Job description

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Guest Service Associate - F&B Service, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Guest Service Associate - F&B Service :

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
  
  
  

Requirements of the Guest Service Associate - F&B Service:

• Experience in food & beverage service beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills
  
  
  

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Skills

Fast-Paced Experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Other

• Industries

  Hospitality

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Guest Service Associate - Food & Beverage

Food & Beverage - Guest Service Associate

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