GTECH WEB SOLUTIONS PVT LTD Looking for Tech Support Associate at Kolkata, West Bengal

GTECH WEB SOLUTIONS PVT LTD; Kolkata; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading tech support provider in Kolkata is seeking experienced candidates for a Technical Support role. Responsibilities include handling client calls, diagnosing software issues, and providing resolutions. Ideal candidates should have at least 1 year of experience in tech support or customer support and possess good communication skills. The salary ranges from ₹10,000 to ₹16,000 per month, including benefits like cell phone reimbursement and paid sick leave.

Benefits

Cell phone reimbursement

Paid sick leave

Qualifications

• Minimum 1 year in Tech Support.
• Experience in customer support and voice process.

Responsibilities

• Handle client calls and provide technical support.
• Diagnose and resolve issues for software.

Skills

Good communication skills

Proficient in technical support

Client handling skills

Job description

• Urgent Requirement: Technical Support Inbound - Experienced Candidates only. Handle client calls and provide technical support for software by diagnosing and resolving issues.
• Experience: Minimum 1 year in Tech Support, with good client handling skills. Both males and females can apply.
• Skills: Smart, proficient, and good communication skills.

Job Details:

Type: Full-time

Salary: ₹10,000 – ₹16,000 per month

Benefits:

• Cell phone reimbursement
• Paid sick leave

Location:

• Kolkata, West Bengal - Reliable commute or willing to relocate preferred.

Qualifications & Experience:

• Technical support: 1+ year
• Customer support: 1+ year
• Voice process: 1+ year

Languages:

• Hindi (Preferred)
• English (Preferred)

Contact: Speak with the employer at [phone]