Growth Executive

Immigration Hotspot; Haryana; Remote; INR 420,000 - 680,000; Full time

Benefits offered by this job

Remote work (Work from home)

Career development plan

Health insurance

Job summary

Immigration Hotspot is seeking a Growth Executive to engage with prospective clients interested in Skilled Migration and Global Talent Visas. You will conduct initial lead qualification, provide information on pathways, nurture prospects, and prepare service agreements.

Join a team that provides ongoing training, supports your growth, and focuses on delivering an exceptional client experience in migration services.

Qualifications

• Graduate degree with minimum 1–2 years in Sales, Business Development, Customer Success, Immigration Services, or client-facing role.
• Excellent written and verbal communication with customer-focused approach.
• Strong attention to detail and ability to prepare accurate documentation.

Responsibilities

• Prospect for potential leads eligible for Skilled Migration to Australia and other visa categories.
• Conduct initial lead qualification and provide general information on migration pathways.
• Understand client requirements and match migration pathways accordingly.
• Collect and record information from leads; maintain accurate CRM records.
• Nurture leads through timely follow-ups to progress them through the sales pipeline.
• Build trust with prospects via calls, video meetings, emails and other channels.
• Prepare and send accurate service agreements and proposals with attention to formatting.
• Ensure client documentation and calculations are accurate and professional.
• Develop understanding of current Australian migration trends for prospects within scope.
• Receive training from experienced team members on programs and company processes.
• Escalate complex cases to appropriate team members.

Skills

Lead Qualification

Client Communication

CRM Experience

Data Collection

Agreement Preparation

Follow-up Management

Time Management

Team Collaboration

Attention to Detail

Customer Service

Education

Bachelor's degree

1–2 years experience in Sales/BD/Customer Success/Immigration

Tools

CRM systems

Microsoft Office (Word/Excel/PowerPoint/Outlook)

Job description

If you're a passionate and customer-focused Growth Executive looking to build a career in Australian migration services, we'd love to hear from you! In this exciting role, you will engage with prospective clients interested in Skilled Migration, Global Talent Visas, and other Australian visa pathways. You will conduct initial lead qualification, provide general information on migration pathways, nurture prospective clients, prepare accurate service agreements, and deliver an exceptional client experience. Working alongside an experienced team, you will receive ongoing guidance, training, and support to develop your knowledge of Australian migration programs and build a successful career. If you have excellent communication skills, strong attention to detail, and enjoy helping people achieve their migration goals, we'd love to hear from you!

Key Skills:

Lead Qualification, Client Communication, Lead Nurturing, Attention to Detail, CRM Experience, Data Collection and Analysis, Agreement Preparation, Follow-up Management, Customer Service, Time Management, Team Collaboration

Roles and Responsibilities:

• Prospect for potential leads who may be eligible for Skilled Migration to Australia, Global Talent Visa, or other visa categories.
• Conduct initial lead qualification and provide general information on Australian migration pathways.
• Understand client requirements and identify suitable migration pathways based on the information provided.
• Collect, research, and accurately record information received from leads and prospects.
• Maintain accurate, complete, and up-to-date client records in the CRM system.
• Effectively nurture new leads through timely and consistent follow-ups with the objective of progressing them through the sales pipeline.
• Build trust and confidence with prospective clients through professional phone calls, video meetings, emails, and other communication channels.
• Prepare and send accurate, well-formatted service agreements, proposals, and client communications while maintaining a high level of attention to detail.
• Ensure all client documentation, calculations, and records are accurate and professionally presented.
• Develop a good understanding of current Australian migration trends and provide general information to prospects within the approved scope.
• Receive ongoing training and development from experienced team members on Australian immigration programs, visa pathways, and company processes.
• Identify cases requiring technical assessment or further review and elevate them to the appropriate team member.
• Work efficiently within agreed timelines while achieving individual and team KPIs.
• Build and maintain strong, honest, and professional relationships with clients and colleagues.
• Ensure all enquiries and service agreements are handled in accordance with company service standards and in the best interests of both the client and the company.
• Assist with company marketing campaigns, webinars, online events, and other business development initiatives as required.
• Support other business-related projects and administrative activities as required.
• Utilise excellent written and verbal communication skills to communicate effectively with internal and external stakeholders.
• Demonstrate ownership, accountability, and a genuine desire to create a positive experience for every prospective client.

Candidate Must Have:

• Comfortable working 08:00 AM to 04:30 PM Indian Standard Time.
• Graduate degree with a minimum of 1–2 years of experience in Sales, Business Development, Customer Success, Immigration Services, or another client-facing role.
• Strong attention to detail with the ability to prepare accurate documentation and minimise errors.
• Excellent organisational and time management skills with the ability to prioritise work, manage multiple enquiries, and consistently meet deadlines.
• Strong written and verbal communication skills with a professional and customer-focused approach.
• Confidence in speaking with prospective clients over the phone and building rapport through meaningful conversations.
• Demonstrated ability to consistently follow up with leads and complete assigned tasks with minimal supervision.
• Ability to work independently while collaborating effectively with team members.
• Willingness to continuously learn about Australian migration pathways, visa programs, company processes, and sales best practices.
• Positive attitude, growth mindset, and the ability to adapt in a fast-paced environment.

Skills Required:

• Excellent verbal and written communication skills with confidence in handling client conversations over phone, video meetings, and email.
• Strong relationship-building skills with the ability to create trust and confidence with prospective clients.
• Exceptional customer service skills with a genuine passion for helping clients.
• High attention to detail with the ability to prepare accurate agreements, calculations, client records, and professionally formatted documents.
• Strong follow-up and organisational skills to ensure every enquiry is responded to promptly and no opportunity is missed.
• Good numerical and analytical skills with the ability to review client information accurately.
• Effective time management and prioritisation skills to manage multiple client enquiries while meeting KPIs.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, CRM systems, Zoom, and Microsoft Teams.
• Ability to maintain professionalism, accuracy, and consistency across all client interactions and documentation.
• Ability to work collaboratively with colleagues while taking ownership of assigned responsibilities.
• Willingness to learn, embrace feedback, and continuously improve knowledge and performance.

Salary, Benefits and Growth Opportunities:

With the aim of being the "Most Preferred Workplace," we are in the continuous process of building a people-oriented culture and policies and procedures around it. Each day we are polishing ourselves by bringing and executing new ideas.

• Working Mode: Remote (Work from Home)
• Growth: Well-defined career development plan and timely appraisals.
• Health & Wellbeing: Comprehensive Group Health Insurance and Gratuity benefits as per company policy.
• Engagement Programs: Annual Offsite Team Retreat, Quarterly Team Hangouts, Monthly Unplug Sessions, and many fun team-building activities.
• Recognition Programs: Monthly,Quarterly and Annual Reward & Recognition Program, Long Service Awards.
• Work Culture: Flexible working environment, autonomy at work, and a festival holiday of your choice.
• Culture & Policies: People-oriented culture and policies like Domestic Violence Support, Birthday Leave, and many more.
• Technical Equipment: The employee will be provided with a high-performance laptop, 22" monitor, headset, keyboard, and mouse to support productive remote working.
• Industry-Leading Software: The employee will be given access to professional software suites including Microsoft 365, Teams, SharePoint, Zoom, industry-leading CRM, and other tools to help you excel in your role.

We are cognizant of the impact our small firm has on the ecosystem that surrounds us and deeply acknowledge Universal Intelligence and welcome you to join us on this journey for harmonious co-existence and mutual personal & professional growth.